PT Guest Service Team Member
Position: Guest Service Team Member
FLSA Status: Non-Exempt
Reports To: Manager of Operations - LSMF
Location: Louisville
Pay Rate: $15.00
Position Summary:
Serve as an ambassador by offering dynamic, enthusiastic, professional experiences for guests in all areas of the museum and factory. Staff ticket center, batting cage, hold a piece of history, bat vault, and information desk. Present programming and assist with the set up and execution of special events designed to attract and delight guests at Louisville Slugger Museum & Factory. Assist with the set up and execution of rental events. Responsible for assisting with the upkeep and maintenance of equipment in batting cage and/or ticket booth. Must work nights and weekends as needed.
Essential Functions
- Responsible for staffing ticket booth, batting cage and hold a piece of history.
- Open and close ticket booth and/or batting cage on a daily basis.
- Adheres to the policies of handling cash and deposits at all times.
- Conduct special programming and presentations. This includes but is not limited to, bat vault presentation, burn branding, hold a piece of history, and other special or exhibit-related experiences.
- Assist with evening event set-up and other guest services as needed.
- Provide top-notch interaction with all guests, in all areas of the museum, at all times.
- Be the eyes and ears on the floor including completing a checklist of exhibit maintenance and reporting any needed updates, repairs, or malfunctions.
- Perform other job-related duties and responsibilities as assigned.
Other Duties
Performs other job-related duties and responsibilities as may be assigned.
Requirements:
- High School Graduate
- Polished, dynamic public speaker
- Must have a professional appearance
- Passion for and knowledge of baseball preferred.
Disclaimer:
This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.