Senior Service Coordinator
Developmental Pathways (DP) has an opportunity for a Senior Service Coordinator (SC) in our Early Intervention Department. The Senior Service Coordinator will coordinate support services or therapeutic intervention for children living in a variety of settings. The Senior Service Coordinator communicates with a broad team of providers which may include professionals, direct care employees, families, and natural supports chosen by the individual/family being served. The Senior Coordinator provides leadership and mentoring to Coordinator positions and problem-solves difficult situations with the management team, families, and providers.
Senior Coordinators are peer leaders and engage teammates with integrity and authenticity. A Senior Coordinator is an empathetic, collaborative, and action-oriented employee with a desire to make an impact in the community and within our teams.
This role offers a 4-day, 40-hour work week, Monday-Thursday. DP operates a primarily hybrid work environment with in-person requirements at our Aurora, Colorado office. The frequency of on-site work varies by department and is subject to change based on operational needs.
Application Deadline: Sunday, February 23rd at 11:59 PM (MST)
Starting Salary & Benefits
$24.44 - $26.88 hourly
Health/dental/vision coverage
Employer-paid and supplemental life insurance
Short- and long-term disability insurance
Generous paid time off and holiday pay
Flexible work schedule
Monthly remote work stipend
401(k) investment plan, with an employer match of up to 4%
Mileage reimbursement
Tuition reimbursement program
Certified Employer for Public Service Loan Forgiveness Program
Healthcare reimbursement and flexible spending plan
Discounts on auto and homeowners’ insurance
Employee assistance program
Credit union membership
Employer-paid training
You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/
Requirements
Bachelor’s degree,
OR five (5) years’ experience in the field of developmental disabilities,
OR a combination of education and experience appropriate to the requirements of the position
Preferred
Experience with Child Find and/or Part C laws and regulations
Working knowledge of the developmental disability system, rules, and regulations
Two (2) years’ experience in service coordination/case management at Developmental Pathways or similar agency; (Early Childhood Services only- Early Intervention service coordination experience; May substitute MA Degree for 1 year of service coordination experience)
Additional Responsibilities
Mentor and support colleagues and provides direct training as requested or assigned in the areas of core competencies and specialty areas
Coordinate potential services and/or providers to meet individual needs as determined in the individual plan (IFSP)
Develop and review IFSP/FSP with family and multidisciplinary team
Schedule and facilitate meetings with individuals and families in services
Counsel individuals and families to determine priorities for services
Organize new service request(s) to the appropriate entity for eligibility determination and provides support throughout that process
Monitor health and safety issues, advises and counsels as necessary; facilitates referral to other agencies
Ensure Division of Intellectual and Developmental Disabilities/DIDD rules and regulations, Part C law, and agency policies and procedures are adhered to in the provision of services
Attend and present at resource fairs, CICC meetings, and public awareness events to communicate information about programs and services
Document case notes, TCM notes, and data entry in UNICORN in a timely manner as outlined by department expectations
Serve as a liaison to effectively communicate and work with a large cross-section of stakeholders including Pathways departments and outside entities to interpret documents, request data updates, and convey program/policy changes
Actively develop collaborative relationships with providers and Child Find staff and other community partners; participates in the state and local early childhood community task forces, work groups, advisory boards, and the Early Childhood Council
Problem solve, explore, communicate, and implement creative avenues to increase revenue for direct service and service coordination and ensures providers are paid appropriately and timely in accordance with the individuals IFSP/FSP
Integrate knowledge of rules, regulations, and requirements as related to serving diverse populations and the coordination of unusually challenging and complex client issues
Communicate regulatory changes and other pertinent information to the EI team as appropriate
About Us
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!
If you need an accommodation with this application process, please contact Support-HR@dpcolo.org