Computer Network Technician

We are looking for an energetic, hardworking person that is looking to start or continue their technology career.

What we are looking for in you:

• Basic understanding of PCs and Networks
• Good working knowledge of Windows Desktop OS (installation, troubleshooting, etc.)
• Great communication skills
• Reliable Transportation
• Someone interested in a career, not just a job!
• RMM/MSP experience is a plus!

Installing printers, replacing computers, troubleshooting hardware, deploying new equipment and the like; our field technicians use their awesome problem-solving skills and IT knowledge to assist customers with their everyday needs. A well-rounded Computer Network Technician with MSP (Managed Service Provider) experience to support our clients. Position is both mostly onsite support. This position is responsible for new computer setup, profile migrations, program installation and more. You will also be managing and maintaining client networks including firewall, switches, servers and wiring.

IT Technician Duties:

Respond promptly to support requests from clients and internal staff regarding system support, applications support, connectivity issues, software installations, upgrades, etc. and resolves issues to minimize downtime within mission critical systems. Perform the administrative activities associated with maintaining Windows 7/8/2008/2012/2016 servers and PC's, Active Directory as well as mobile email support.

Requirements:

A minimum of 2 years of technical experience

Experience with Microsoft 365 administration including exchange

Active directory administration skills

Ability to provide and maintain detailed documentation on each job

Experience with routers, switches, and other networking devices

Experience with virtual environments

Ability to remain in contact with the client thru the completion of the incident

Problem-solving abilities and ability to meet reasonable deadlines

Ability to build positive and collaborative relationships

Ability to work with little supervision and manage a team

Ability to work on multiple priorities and/or projects simultaneously

Excellent listening and communications skills, both verbal and written.

Strong customer relationship skills

Organized, detail oriented and self-motivated

Recommendations:

A+ Certification is preferred

NET+ Certification is preferred

Microsoft Certified System Engineer (MCSA) is preferred

MSP experience is preferred

Valid driver's license and proof of insurance Background check and drug screen required Reliable transportation

Compensation commensurate with relevant experience.

Job Type: Full-time

Job Types: Full-time, Part-time, Temporary

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: In person