Customer Service Representative
Internship Overview
This internship provides hands-on experience in wholesale operations, B2B customer service, inside sales support, and business administration. Interns will work directly with leadership and office staff to support real-time order processing, customer communication, shipping logistics, and account management.
This is an excellent opportunity for students interested in:
- Business Administration
- Sales
- Supply Chain & Logistics
- Accounting
- Entrepreneurship
- Operations Management
What You’ll Learn
- Processing and managing B2B wholesale orders
- Professional communication with business customers
- Freight coordination (LTL & FTL shipping logistics)
- ERP system usage (Sage100 & Odoo)
- Microsoft Office 365 collaboration in a business environment
- Order lifecycle management from receipt to invoicing
- Account reconciliation and business documentation processes
- Real-world small business operations strategy
Interns will gain practical experience using industry-standard systems and working within structured operational workflows.
Responsibilities
- Assist with entry and processing of wholesale orders
- Communicate with customers regarding order details and status
- Help prepare freight shipping quotes and schedule pickups
- Maintain and organize order documentation
- Update shared databases (Microsoft Office 365 environment)
- Provide administrative support to office and warehouse teams
- Assist with phone coverage and professional front-office support