Sales Management Trainee

Position Summary 

The Sales & Management Trainee will learn all aspects of inside sales, customer relationship management, order processing, and operational workflows. This role is designed to develop future leaders within the organization by providing hands-on training across sales, customer service, and branch operations. 

Qualifications 

College degree preferred 

Prior sales or customer-facing experience is a plus but not required 

Basic computer proficiency 

Full-time availability: Monday–Friday, 7:30 AM – 5:00 PM 

Key Responsibilities 

Customer Engagement & Sales Support 

Develop and maintain relationships with new and existing customers 

Manage inbound and outbound calls, emails, and communication channels to engage customers 

Understand customer needs and recommend appropriate products and solutions 

Accurately prepare quotes and process customer orders 

Follow up on sales leads and assist in achieving sales targets 

Customer Service Excellence 

Provide high-level customer support by responding to inquiries and resolving issues 

Deliver post-sale assistance to ensure customer satisfaction and retention 

Operational & Product Knowledge Development 

Stay up to date on product offerings, industry trends, and competitive landscape 

Collaborate with sales and operations to meet departmental goals 

Learn branch operational processes and systems to support long-term leadership development 

Key Qualities 

Detail-oriented with strong organizational skills 

Collaborative and effective in a team environment 

Time-management skills with the ability to meet deadlines 

Competitive, results-driven attitude 

Excellent interpersonal and communication skills 

Technical Skills 

Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)