IT Systems Administration part-time-to-hire

Position Overview

The IT Systems Administrator is responsible for supporting Vericut’s end-user computing environment, core systems, and internal IT operations. This role provides day-to-day technical support, administers enterprise systems and endpoints, supports onboarding and software deployment, and assists in maintaining a secure and reliable IT infrastructure.

This position partners closely with internal stakeholders and third-party vendors to ensure technology systems operate efficiently and align with business objectives.

Key Responsibilities

• Provide end-user IT support, including troubleshooting operating systems, applications, VPN connectivity, remote desktop access, password resets, and general desktop issues
• Administer and maintain the internal ticketing system, including implementation, monitoring, and ongoing system optimization
• Perform systems administration tasks such as user and group management, security permissions, group policy management, resource monitoring, and event log analysis
• Maintain and support internal IT infrastructure, including laptops, desktops, operating systems, security tools, and peripheral hardware
• Provision and support engineering workstations, including system imaging, migrations, hardware refresh cycles, and new equipment deployments
• Deploy and maintain company software, including productivity applications and CAD/CAM platforms, utilizing automated or scripted processes where appropriate
• Coordinate third-party software installations and technical requirements for engineering and technical teams
• Apply updates, patches, and security configurations to ensure systems meet security and performance standards
• Support collaboration and communication platforms (e.g., Microsoft Teams, GoToMeeting)
• Onboard new employees by provisioning hardware, creating accounts, configuring systems, and providing initial technical support
• Conduct routine system audits and vulnerability assessments; support remediation efforts as needed
• Maintain accurate IT documentation, procedures, and internal technical guidelines
• Manage and deploy mobile training equipment and related assets
• Contribute to IT-related projects and continuous improvement initiatives

What Success Looks Like

Within the First 90 Days

• Develop a strong understanding of Vericut’s IT environment, systems architecture, and security standards
• Begin independently resolving common support tickets within established service levels
• Build working relationships with internal teams, particularly engineering and technical stakeholders
• Successfully support new hire onboarding processes with minimal oversight

Within 6 Months

• Demonstrate consistent ownership of ticket resolution and endpoint management
• Proactively identify and address recurring technical issues or process inefficiencies
• Contribute to improving documentation, automation, or system standardization efforts
• Support system audits, patch management, and vulnerability remediation initiatives

Within 12 Months

• Operate as a trusted IT partner to internal teams
• Identify opportunities to enhance system performance, security posture, and operational efficiency
• Lead or meaningfully contribute to at least one infrastructure improvement or IT optimization project
• Maintain high levels of service reliability, responsiveness, and user satisfaction

Qualifications

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience
• 0–3 years of progressively responsible experience in systems administration, IT support, or a related technical role

Required Skills

• Demonstrated experience providing IT support within a Windows-based enterprise environment
• Experience with endpoint management, asset management, and security/antivirus solutions
• Working knowledge of Microsoft Windows, Microsoft Office, and related enterprise platforms
• Strong troubleshooting, analytical, and problem-solving capabilities
• Effective communication skills with the ability to support users at varying technical levels
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and work independently

Preferred Qualifications

• Experience with VMware, Linux environments, and/or cybersecurity tools
• Familiarity with scripting or automation to improve IT operational efficiency
• Relevant industry certifications (e.g., MCSE, Server+, Network+)
• Advanced degree in a related field

This position partners closely with internal stakeholders and third-party vendors to ensure technology systems operate efficiently and align with business objectives. This role is open to candidates seeking either part-time or full-time employment, with the potential to transition from part-time to full-time based on business needs and performance.

Vericut participates in E-Verify.