Client Relations Coordinator – Freelance (Temp-to-Perm Opportunity)

Role: Client Relations Coordinator – Freelance (Temp-to-Perm Opportunity)
Location: Hybrid, NYC
Type: 40 Hours/week – Freelance, with potential for full-time conversion)
Reports to: Client Relations Manager
Email Resumes to: client.relations@clioawards.com

About Clios:

The Clios were founded in 1959 to celebrate creative excellence in advertising around the world. As the industry expands and evolves, The Clios have developed programs across sports, music, health, entertainment, and more that are tailored to recognize the specific challenges and triumphs of those sectors. The flagship Clio Awards program continues to set a high bar across the globe for all marketers, inspiring the makers of today and tomorrow to pursue boundary-pushing ideas and bringing the community together at our world-class jury retreat and annual awards ceremony.

As a champion for the power of creativity to drive commerce and culture, The Clios are a constant source of inspiration via thought leadership programming, a vast global database of ads at AdsOfTheWorld.com, and a hub for original content at MuseByClios.com.

While our mission is to celebrate bold creativity that inspires and connects the creators of today and tomorrow, we wouldn’t be who we are without the dedicated team behind the scenes driving this mission forward. At the Clios, we look for people who are not just passionate about our mission, but who embody it in every aspect of their work. We seek individuals who are proactive self-starters, eager to take ownership of their projects and drive them to success. Kindness and collaboration are at the core of our team culture, where every member contributes their unique perspective to solve challenges together. If you’re someone who thrives on creative problem-solving, values teamwork, and is dedicated to making a difference in the world of creativity, then we invite you to join us in our journey.

About the Role:

The Client Relations Coordinator (Freelance) partners with agencies and brands worldwide to support award entry submissions, advising on optimal mediums and categories to maximize their potential to win a Clio Award. This role reviews creative assets to ensure compliance with Clio policies, manages client communications, and oversees key administrative processes including document preparation, order fulfillment, and record accuracy.

Working cross-functionally with Growth Marketing and program teams, the role contributes to entry research, brainstorming initiatives, and judging session facilitation. This position offers broad exposure to leading global creative work while developing strong operational, technical, and professional communication skills.

This is a full-time freelance role with the potential to transition into a permanent full-time position based on performance and business needs.

Responsibilities:

• Review award submissions (including videos and digital marketing assets from global brands and agencies) to ensure compliance with Clio policy and readiness for judging
• Respond to entrant questions via our online client support system regarding submissions, mediums, and categories
• Process complimentary and duplicate trophy orders and support overall client satisfaction
• Perform administrative tasks including proofreading and consistency checks
• Fulfill Clio Award Confirmation Letter orders through research and document preparation
• Collaborate with the Growth Marketing team to conduct entry research across programs
• Contribute to brainstorming sessions with program leads and shared services teams
• Attend and help facilitate judging sessions across all programs

Qualifications:

• 1–2 years of professional experience in client services, marketing, advertising, media, events, or a related field
• Strong written and verbal communication skills with the ability to interact confidently with clients and internal stakeholders
• Detail-oriented with the ability to review creative materials and administrative documents for accuracy and compliance
• Highly organized with strong time management skills and the ability to manage multiple deadlines
• Entrepreneurial mindset with a proactive, self-starter approach to problem-solving and process improvement
• Comfortable speaking in front of small groups and supporting or facilitating meetings and judging sessions
• Client-focused attitude with a commitment to responsiveness and service excellence
• Proficiency in Google Workspace and comfort learning new systems and technology platforms

What’s in it for you:

Here, your ideas aren’t just heard—they’re nurtured, cultivated, and brought to life. By collaborating across all levels of the organization, you’ll have the opportunity to shape the future of our company while advancing your own career aspirations. By embracing the excitement of turning vision into reality, you will make your own mark in a dynamic, forward-thinking workplace.

Freelance Details:
This role is structured as a full-time freelance engagement (40 hours/week). While benefits are not included during the freelance period, there is a strong opportunity for conversion to a full-time role, at which point employees become eligible for the company’s full benefits package.

Full-Time Benefits (upon conversion):
We offer competitive PTO, paid public holidays, summer Fridays, and a company-wide closure between December 23 and January 2 each year. Company-sponsored health, dental, and vision plans, as well as a 401(k) match program, are available. A monthly mobile phone reimbursement plan is also included.

Compensation:
Total compensation range: $55–$62K (annualized). Final compensation will be determined based on the candidate’s skills, experience, and job level.

How to Apply:

Please send a cover letter and resume to client.relations@clioawards.com with the subject line Client Relations Coordinator – Temp to Perm.