Operations Specialist
Art Sentry is a 25-year-old technology company whose products are used by many of the finest museums in the U.S. We’re hiring an Operations Specialist for an in-office role where you’ll be cross-trained across the department’s key responsibilities—from customer helpdesk support and software testing to hardware configuration and shipping/procurement. If you’re technical, organized, and enjoy a role with variety, this is a great opportunity to build real-world skills on a supportive team.
What You’ll Learn
- How real-world helpdesk support works (triage, troubleshooting, documentation, follow-up)
- Basics of server hardware configuration, staging, and deployment
- How software releases are tested and validated before customers receive them
- Procurement and shipping workflows (accuracy, timing, and quality control)
- Exposure to networking and Linux concepts (depending on your interests/experience)
- How technology supports museums and cultural institutions in protecting priceless works
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
What Success Looks Like
- You communicate clearly with customers and Team Members and follow issues through to resolution
- You’re detail-oriented—orders, shipments, tests, and configurations are accurate the first time
- You learn quickly and steadily take on more responsibilities as you’re cross-trained
- You take ownership, ask good questions, and keep things moving without needing constant supervision
- You take initiative and act with urgency—proactively identifying what needs to be done, prioritizing effectively, and driving tasks to completion without waiting for direction