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Position:  IT Support Specialist (Ref: 18283)

Location:  Tucker, GA USA, 30084

Salary:  $27.24/hr.

Duration:  1 Years 2 Months 13 Days - Contract

Openings:  1

Deadline:  04/22/2026

Description:

***Local Candidates Only
***Onsite

We are seeking an IT Support Specialist who provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users.

Essential Functions:
• Provides customer support in the maintenance of systems.
• Provides ongoing operational and user assistance to address application problems, provides on-call application support and assists users with application operations.
• Provides technical support in the operation and use of application software systems.
• Communicates with all levels of management and user department personnel to discuss job execution status, requests for reprints, equipment status and related problems that may occur.
• Develop materials and methods to be used in training others in the use of various hardware and software.
• Installs and/or upgrades software on PCs as instructed.

Competencies:
• Customer Service
• Teamwork and Cooperation
• Accountability
• Results Orientation
• Judgment and Decision Making

Working Conditions:
• Incumbents working in this job perform duties in an office setting.
• This is a 40-hour workweek requirement.
• The position may involve managing a high-volume workload and demand a high level of accuracy while working with deadlines.
• Regular attendance is an important part of being successful in this position.
• Reasonable accommodations can be made available to qualified individuals upon request.
• This is a full-time position.
• Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. T
• This position occasionally requires long hours and weekend work.

 

Required / Desired Skills

  • Experience in information security, privacy, system/network administration and support. Required - 6 Months
  • Application development & training and experience necessary to independently provide technical support to computer users. Required - 6 Months