General Manager
Description.
Our CEO and COO are stepping back from day-to-day Tuscaloosa, Auburn, and Ole Miss operations because we trust this seat to run independently. If you've ever wanted the responsibility of running a business without the risk of starting one yourself, this is that role. One of our earliest non-founder hires, working directly with the founders and our investor + advisor network.
Note: We are hiring 3 different positions - one in Tuscaloosa, one in Auburn, and one in Oxford. We hope that this is full-time, but would be open to part-time grad students open to ~30 hrs/wk. Please indicate which location you are most interested in.
What you'll own.
- Store P&L: Revenue targets, operating costs, store-level marketing spend, and the strategy to hit the numbers every month.
- Team leadership: Hire, train, manage, and develop ~5 storefront associates. C-suite final sign-off on hires and exits.
- Daily operations: Open / close, inventory, POS, cash handling, and the in-store customer experience.
- The quad. experience: You're the face of quad. in Tuscaloosa, Auburn, or Oxford for renters and lenders both.
- Local marketing: Social content, in-store events, partnerships, and campus activations that drive awareness and rentals.
- Reporting: Weekly performance + ops updates to the COO. Flag issues early and bring solutions.
Who you are.
- 2–4 years in retail, customer service, operations, logistics, or a similarly high-execution environment.
- Comfortable owning a P&L and making real decisions with real consequences. We'll help train you to get comfortable with this too.
- Excellent with people, including the team you'll manage, and the customers, lenders, and partners you'll work with daily.
- Organized, calm under pressure, and biased toward action.
- Excited about fashion, marketplaces, early-stage startups, or all three.
- Bachelor's degree required. Open to graduate students.
Logistics.
- Location: Tuscaloosa, AL; Auburn, AL; or Oxford, MS.
- Schedule: Monday–Friday, 9 AM–5 PM, with flexibility for events and peak periods. This is also flexible if you are a graduate student looking for a part-time role ~ 30 hrs/wk.
- Compensation: $60,000 base + performance bonus tied to store performance. This will shift if you are looking to do this part-time.
- Time off: 15 days PTO + sick leave per state law.
- Travel: Reimbursed when applicable. Rare, and most travel is optional.
- Reports to: Lane Mahoney, Co-Founder & COO.