Business Process Automation Engineer

Hourly Band 9 (Business Process Automation Engineer)

Hourly Band 9

Field

Value

Title

Hourly Band 9 (Business Process Automation Engineer)

Working Title

Business Process Automation Engineer

Job Family

Information Technology

Schedule/Grade

Hourly Band 9 – 8000099909Z0 – $36.09 per-hour

Work Schedule

260-day (12-Month); 35 hours per-week

Pay Schedule

Bi-Weekly

FLSA Status

Exempt

Department/Office

Information Technology / Division of Information Technology

Reports To

Technical Lead of Business Process Automation Engineering (B2) and Senior Manager, Cloud and Data Center

Supervises

None

Date Established

June 23, 2026

Summary

The Business Process Automation Engineer designs, builds, tests, documents, and maintains enterprise workflow automations that reduce manual effort and improve operational efficiency across FCPS administrative and instructional systems. Working within the ADC-governed automation intake and delivery process, this position implements approved automation solutions using the division's designated platforms, integrates disparate enterprise systems via APIs and webhooks, and supports the ongoing health and reliability of production automations. This position operates under the technical guidance of the Technical Lead of the Business Process Automation Engineering Team and in alignment with standards established by the Automation Design Committee (ADC).

Major Duties / Essential Functions

• Design and build automated workflows using approved AWS services in accordance with ADC design standards and approved intake items.
• Integrate enterprise systems including AWS services, Google Workspace, Freshservice, ClickUp, Oracle HCM, and other REST/webhook-compatible platforms through API connections, OAuth2, and API key authentication.
• Analyze and document existing manual processes to identify automation opportunities, define workflow logic, and produce design specifications for ADC review.
• Develop, test, and deploy small to medium sized containerized web applications using Angular 22 for frontend development, and Node.js 24 for backend development.
• Develop and execute test plans for automation workflows, including unit testing, integration testing, and user acceptance validation prior to production deployment.
• Utilize AI coding tools to rapidly architect, develop, test, and deploy automations and applications.
• Implement error handling, retry logic, alerting, and monitoring within automation workflows to ensure production reliability and observability.
• Maintain thorough, accessible documentation for all automations, including workflow diagrams, integration maps, credential inventories, and operational runbooks.
• Support production automations through monitoring, incident triage, root cause analysis, and iterative improvement.
• Participate in sprint planning, backlog refinement, and retrospectives in coordination with the Product Owner and Lead Business Process Automation Engineer.
• Collaborate with DIT teams, functional offices, and stakeholders to gather requirements, validate solutions, and communicate delivery status.
• Stay current on automation platform capabilities, API updates for integrated systems, and emerging best practices relevant to enterprise workflow automation.

Supervision Received or Given

Works under the technical supervision of the Lead Business Process Automation Engineer (B2) and administrative supervision of the program manager. Does not supervise other employees.

Education — Required

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the role.

Education — Preferred

• Bachelor's degree of science in Computer Science, Information Technology, Software Engineering, or related technical discipline.

Professional Experience — Required

• Minimum one (1) year of experience in programming, software engineering, software development, IT systems administration, or workflow automation.
• Demonstrated experience working with REST APIs, JSON data structures, and web-based integration patterns.
• Minimum two (2) years of advanced Python programming experience.

Professional Experience — Preferred

• Experience designing or maintaining automated workflows in cloud platforms such as AWS or GCP.
• Experience integrating with SaaS platforms such as Google Workspace, Freshservice, ClickUp, Oracle HCM, or AWS services.
• Experience in a K-12 or public sector IT environment.
• Exposure to additional scripting languages (Go, or JavaScript/Node.js) for use in automation logic nodes.
• Experience with relational database schema design (PostgreSQL preferred).
• Experience creating small web applications using a React-based framework (e.g. Angular, Next.js, Expo).

Professional Certification and/or Licensure — Required

• None required at hire.

Professional Certification and/or Licensure — Preferred

• AWS Cloud Practitioner or equivalent foundational cloud certification
• ITIL Foundation

Additional Requirements

• Must be able to pass a background check as required for employment with FCPS.
• Must be able to work standard business hours with occasional after-hours availability for production deployment windows or incident response.
• Must be able to work for a minimum of 35 hours per week.

Additional Requirements — Preferred

• Familiarity with Git-based version control for workflow configuration management.
• Familiarity with ITSM ticket management and change control processes.

Knowledge / Skills / Abilities — Required

Technical Skills

• Working knowledge of REST API concepts including authentication (OAuth2, API key, bearer tokens), HTTP methods, request/response structures, and JSON.
• Ability to read, interpret, and write intermediate to advanced scripts or code in Python, and at least one language (Go, TypeScript, or JavaScript) to support automation logic.
• Ability to develop maintainable containerized applications using Angular and TypeScript.
• Understanding of data flow, conditional logic, looping, and error handling concepts as applied in workflow automation tools.
• Ability to troubleshoot integration failures, trace API errors, and identify root causes in multi-step workflows.
• Comfort working across multiple SaaS platforms and reading vendor API documentation independently.

Soft Skills

• Strong written communication skills for documentation and stakeholder correspondence.
• Ability to manage multiple concurrent automation projects at varying stages of development.
• Collaborative working style; able to receive and incorporate technical feedback from an engineer lead and ADC architects.
• Demonstrated curiosity and initiative in learning new platforms and integration patterns.

Knowledge / Skills / Abilities — Preferred

• Familiarity with enterprise identity and access patterns (SSO, service accounts, scoped permissions) as they apply to API integration.
• Understanding of FERPA, CIPA, or other data privacy considerations relevant to K-12 data handling in automated workflows.
• Experience with monitoring, alerting, or observability tooling for production systems.

Career Ladder Advancement Criteria

Advancement to a salaried, higher classification (Junior Technology Analyst, B2 or equivalent) may be considered upon demonstration of the following:

• Consistent independent delivery of complex, multi-system automation solutions meeting ADC quality standards.
• Demonstrated technical leadership behaviors including peer mentorship, design documentation, and proactive identification of architectural improvements.
• Minimum of two (2) years in the Hourly Band 9 role with sustained performance meeting or exceeding expectations.
• Completion of relevant professional development, certification, or demonstrated expanded technical scope (e.g., CI/CD pipeline ownership, platform administration, advanced scripting).

Work Environment / Physical Requirements

The work environment and physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.