Account Manager / Sales Support

David Esqueda

Full-Time, Salaried (Exempt)

On-site, A3 Visual office

Monday–Friday, business hours

1–2 years

$60,000–$70,000 / year

A3 Visual is a Los Angeles-based leader in large-format printing and visual communications, with 55 years of experience serving entertainment, professional sports, hospitality, corporate events, healthcare, creative agencies, and retail brands. We combine print expertise, evolving technology, craftsmanship, and responsive service to create high-impact visual experiences for a diverse client base.

An Account Manager / Sales Support team member at A3 Visual supports Account Executives and the Business Development team by coordinating resources, project details, deadlines, and order fulfillment to help ensure projects are completed accurately and on time. This role calls for strong organizational, communication, and problem-solving skills to support collaboration between internal teams, respond to client needs, and maintain A3 Visual's high standards of service and customer satisfaction.

• Assist Account Executives and the Business Development team with processing and fulfilling client orders.
• Create quotes and sales orders, and maintain accurate records in the company's CRM and order management systems.
• Coordinate with internal teams, including production and installation, to track order progress and deadlines.
• Communicate with clients to obtain artwork, proof approvals, and other information needed to keep projects moving.
• Help resolve order-related issues and communicate updates or delays to the appropriate team members and clients.
• Maintain organized client records, update project details, and assist with general administrative tasks.
• Learn A3 Visual's products, services, materials, and production processes to better support the team and clients.
• Provide additional support to Account Executives and the Business Development team as needed.

• 1–2 years of experience in customer service, sales support, account coordination, administration, or a related role.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Clear written and verbal communication skills.
• Ability to collaborate with internal teams and communicate professionally with clients.
• Proficiency in Microsoft Office and familiarity with CRM systems; NetSuite experience is a plus.
• Ability to learn new systems, processes, and product information quickly.
• Proactive, dependable, and eager to learn in a fast-paced environment.
• Interest in printing, visual communications, marketing, or the events industry is a plus.

• Sales or operational experience in large-format print, environmental graphics, signage, experiential marketing, event production, creative services, visual design, or a related field.
• Experience coordinating projects involving production, installation, field conditions, deadlines, and multiple internal stakeholders.
• Experience with Adobe Creative Cloud or creative ideation is a plus.
• Bachelor's degree in business, marketing, design, communications, experiential services, or a related discipline; equivalent professional experience is also valued.

• Base salary range: $60,000–$70,000 per year, based on experience.
• Comprehensive health, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• 401(k)

Please email David Esqueda, VP of Business Development, at DEsqueda@A3Visual.com with your resume, a brief overview of your relevant experience and interest in the role, and any supporting materials that showcase your sales experience or industry background.

A3 Visual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other legally protected characteristic.