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Merchandise Seller

The Role:

As a seller you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. Prior to the event you will be responsible for taking inventory and preparing the stand display. After the event, the seller is responsible for closing out which includes a final count on the remaining merchandise which is returned.

This role is responsible for, but not limited to the following:

· Ensure all Merch assets are located appropriately on an event by event basis.
· Ensure an excellent experience for each fan by providing prompt and thorough customer service
· Maintain accurate cash handling while processing purchases with the POS (point of sale)
· Properly handle guest credit/debit cards and applicable transactions
· Prepare your stand display before the event begins so that fans can view what is for sale
· Inventory - all items must be physically counted prior to the start of the event and again at the end of the show
· Assist fans with their purchases by sharing merchandise information such as pricing and sizing
· Work in a fast-paced, often loud, but exciting environment
· Maintain your stand throughout the duration of the event
· Take responsibility for setting up and tearing down 100% of your area.
· Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts
· Partner with fellow band members at the end of show to close the venue - this includes collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
· Additional tasks as requested by management.