Back of House Support
Summary Statement: The Back of House Seasonal associate is responsible for assisting with stocking and receiving functions such as managing directs, transfers, deliveries, customer mail returns, merch returns to vendors, markdowns, and processing store directed online order requests. This role manages resources and operational processes effectively and efficiently to support sales and maximize overall profitability.
Qualifications
Responsibilities & Duties
- Executes daily store operations and support functions under the direction of leads and managers including:
- Inbound merchandise / supply receiving
- Outbound merchandise movement
- Inventory control
- Supports online sales activity via accurate and timely order fulfillment
- Supports merchandise price changes
- Follows all safety procedures on the dock and in all other work areas
Qualifications
- High School Diploma
- Motivated and results-driven
- Can follow through with direction
- Excellent customer service and communication skills
- Basic proficiency with MS Office Product Suite
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Competencies
Passion for People
- Collaborates with coworkers by exhibiting positivity, resourcefulness, and qualities of a team player
- Effectively communicates both verbally and non-verbally with others
- Inspires trust and dependability
- Supports daily department operations
Passion for Business
- Demonstrates perseverance and resilience when faced with business challenges or opportunities
- Prioritizes tasks and uses effective time management practices to meet established deadlines
- Completes work in an accurate and organized
- Exhibits flexibility and remains calm in a changing environment
Passion for Personal Growth
- Continuously builds skills and knowledge through training, coaching, and career experiences
- Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
- Conveys energy and enthusiasm for NMG and personal work
- Adapts personal approach in response to diverse situations and people
- Responds to unexpected changes in work environment with creativity and resilience
- Establishes and upholds high personal standards for individual work and environment
- Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.