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Program Supervisor - Nonprofit Mental Health Agency!

The Welcoming Center is a therapeutic, home-like setting that supports young people as they navigate the trauma of placement disruption. The Welcoming Center is specifically designed to minimize the impact of this trauma by providing safety, care, comfort, and therapeutic supports for up to 24 hours while the best and most appropriate placement is coordinated. The Welcoming Center serves young people in Santa Clara County who are removed from their home, returning from elopement, or otherwise experiencing a loss of placement. When they arrive at The Welcoming Center, they are met by empathetic and well-trained adults that provide a calm, stable environment while their individualized needs are assessed and placement is secured.
The Program Supervisor is responsible for the day to day operations of the program, including supervision of counselors, staffing and scheduling, and upholding high standards of work with children and families. The Evening Program Supervisor is a strong role model for implementing Seneca’s model in direct care work with children. The Evening Program Supervisor works evening hours to provide supervision and support to swing and overnight team.
Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff and strongly encourages people of color to apply. Our programs are deeply engaged in conversations and trainings on  Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.


  • Provide direct supervision (individual and group supervision), support, and training to counselors.
  • Nurture and sustain a positive team culture that centers values of anti-racism and anti-oppression.
  • Lead and participate in the review of policies, practices, and data through a lens of anti-racism to ensure equitable outcomes for youth and families and equitable opportunities for staff.
  • Develop and manage shift schedules to ensure adequate day to day staffing for the safe and effective operation of the center.
  • Remain knowledgeable of all clients and ensure appropriate safety planning for all.
  • Respond to crises and provide consultation as needed.
  • Understand the terms and conditions of program contract and implement strategies for tracking and reporting all required data.
  • Review, provide feedback, and approve documentation of supervisees to ensure compliance and expected billing.
  • Participate in weekly supervision with the Assistant Director and weekly manager’s meetings.
  • Coordinate with the management team to plan ongoing staff trainings, and to interview, hire and retain staff.
  • Participate fully in site-wide initiatives, projects, and plans.
  • Intervene with clients’ behavior management programs and provide crisis management as needed.
  • Provide on-call response as part of a multi-disciplinary team.


  • Master’s degree in Social Work or a related subject area preferred.
  • A Bachelor’s degree plus 3 years of experience providing direct services to clients may be considered in lieu of a Master’s degree
  • Bilingual English/Spanish or English/Vietnamese a plus!
  • Strong writing, organizational, presentation and computer skills
  • Ability to work as part of and facilitate the development of a multi-disciplinary team
  • Supervisory experience preferred
  • Obtain fingerprint clearances with the DOJ and FBI, TB test clearance, and other regulatory requirements
  • Valid CA driver’s license and insurable under Seneca Family of Agencies insurance policy
  • Proof of COVID-19 vaccination


  • Full-time 


  • Competitive salary plus additional compensation provided upon passing bilingual language proficiency exam
  • 5 weeks of Paid Time off and 11 Paid Holidays
  • Relocation assistance may be available
  • Annual performance evaluations provide the potential for a generous salary increase each year
  • Comprehensive employee benefits package, including medical, dental, vision and chiropractic coverage and partially paid premiums for dependents
  • Employer-paid Employee Assistance Plan
  • 403b Retirement Plan
  • Training stipend and professional development opportunities
  • Opportunities to develop specialized skills, including clinical supervision and evidence-based practices
  • Abundant promotional opportunities across the agency in California and Washington

Please apply on our external website by clicking here!

Key Words: nonprofit, non-profit, mental health agency, mental health, behavioral health, healthcare, supervisor, supervisory role, crisis work, youth and families, youth, children, adolescent, parent,