Patron Services Intern
Two Patron Services Interns work closely with the Director of Patron Services, Assistant Box Office Manager, House Management Interns, Theatre Manager, volunteers, and the public.
The Patron Services Intern has two primary areas of focus. The first entails providing overall support and assistance to Patron Services department, including but not limited to assisting with internal ticketing needs, ADA seating and procedures, and aiding patrons during peak hours for on-campus visits. Additionally, the Patron Services Intern will gain a comprehensive understanding of Box Office policies and procedures, be responsible for the Welcome Center, and assist the Theatre Manager and House Managers with matinee and evening theater performances as needed.
Candidates should be organized, detail-oriented, confident in leadership roles, capable of multitasking, and comfortable with public speaking. Excellent interpersonal and customer service skills are a must. Previous cash handling experience is preferred.
Jacob’s Pillow strives to create and provide an inclusive environment that promotes belonging for people of all backgrounds to experience art. We do not tolerate hate or disrespect towards patrons, artists, staff, or anyone visiting our campus. We value applicants that are enthusiastic in creating this space to align with our values.
To apply for the Patron Services Internship, please submit the required form, resume, cover letter, and references.
COVID full vaccination is required as a condition of employment for all staff, interns, and fellows.