Health Services Coordinator
Hamkae Center (Formerly known as NAKASEC VA) is a grassroots-based organization with a mission to organize Korean and Asian Americans to achieve social, economic, and racial justice. We organize for local, state, & national policies that will make a just Virginia for all communities and work directly with our community members to identify issues and solutions, design campaigns, raise our voices as a collective, and hold decision-makers accountable. Our work in Virginia began in 2012, and current programs include Community Organizing, Civic Engagement, Community Services, and Leadership Development.
Position Description: The Health Services Coordinator will primarily work on leading Hamkae Center’s Health Services Program, including signing community members up for health insurance during open enrollment periods (Medicaid/Affordable Care Act (ACA)/ CHAP).
Outside of the open enrollment period, job duties will include answering questions and enrolling eligible people in the ACA through special enrollment as needed, connecting non-eligible community members to alternative coverage options or local health care services, coordinating outreach to local communities to promote Hamkae Center programming, and supporting Hamkae Center staff in achieving organizational goals. This is a hybrid position: this position may include some in-office clerical work and paperwork processing on occasion to meet the individual needs of our community members, but otherwise will be allowed to work from home.
Responsibilities:
Health Services Navigation and Coordination (65%)
- Enrolling eligible individuals in ACA insurance and other benefits programs, and connecting non-eligible members with alternative programs and services;
- Developing and maintaining relationships with community members, local community services providers, and other navigators locally and statewide;
- Participating in required meetings and trainings;
- Conducting outreach and education around health benefit programs (ACA, Medicaid, FAMIS, CHAP, etc.) for Asian American communities in Virginia;
- Collecting, reporting, and evaluating accurate data on outreach and service activities;
- Build strength, support, and trust with community members
Staff Support (10%)
- Assisting outreach specialists with identifying, planning, and executing outreach opportunities in the Northern Virginia area, with a focus in Prince William County
Miscellaneous (20%)
- Attend weekly staff meetings and regular Service and Outreach Team meetings;
- Participate in year-round organizing, civic engagement, and fundraising campaigns with rest of Hamkae Center team;
- Carefully track time and communications to ensure appropriate assignment to c3 or c4, direct and grassroots lobbying, and electioneering ;
- Being a thought partner to Team Leads and Director on new programming/campaigns;
- Other duties as assigned.
Qualifications:
Required:
- Commitment to social, economic and racial justice. A belief in the community’s ability to support each other, organize and achieve desired goals together;
- Bilingual in English and Korean;
- Lives in the DC-VA-MD area;
- Experience working one-on-one in a service provision or individual customer support setting
- Strong verbal and written communication skills: can make complex information accessible and understandable for a variety of individuals and life experiences;
- Learner-mindset: open to learning and trying new experiences; solutions-oriented; flexible problem-solver;
- Collaborative: works well with others or in a team; can work well with internal and external partners;
- Organized: Self-motivated and able to develop and move projects forward; create, track and meet deadlines; strategically set and report goals; manage multiple cases simultaneously;
- Willing to work some weekends and evenings;
- Driver’s license and access to car;
- Access to stable internet connection for remote work;
- Basic computer skills (Ex: Microsoft office, Google applications)
Preferred:
- Familiarity with health insurance and affordability programs (including, but not limited to: Medicaid, FAMIS, ACA, and private coverage);
- Direct experience working with Asian American communities in Virginia
The Health Services Coordinator reports to the Services and Outreach Team Lead. Hamkae Center offers a salary ($42K-45K) commensurate with experience and full health, dental, and vision insurance. Benefits also include paid time off, vacation, sick days (if you, a partner, a family member are sick), and other leave time customized to your unique circumstances. We close between December 25 and January 1 and the beginning of July to recognize end-of-year stress and time for reflection and rejuvenation.
To apply: Send resume and salary expectations to Sookyung Oh ( soh@hamkaecenter.org) with the heading “Hamkae Center Health Services Coordinator”. Supplementary: submit cover letter or up to two paragraphs as to why this position interests you.
Hamkae Center is an Equal Opportunity Employer.