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Policy, Performance & Research Analyst Senior (Health, Housing & Human Services)

Policy, Performance & Research Analyst Senior (Health, Housing & Human Services)

Job ID: 106405

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve.

That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, June 7, 2022.

PAY AND BENEFITS
Clackamas County is committed to offering a high-quality benefits package to support employees and their families.

Hourly Pay Range: $38.499172 - $48.740759

Annual Pay Range: $80,078.28 - $101,380.78

• Salary offers will be made within the posted pay range and based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
• The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) effective July 1st, 2022.

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. Most benefits, including Medical and Dental, begin the first of the month following date of hire. Clackamas County also picks up the 6% PERS employee contribution!

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays
• 1 personal day per year
• 3 days per incident for Bereavement

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

• PERS/OPSRP Pension Program is funded by Clackamas County and provides a lifetime pension to eligible participants, this includes the County picking up the 6% employee retirement contribution!
• OPSRP members get vested after five years of contributions or when they reach age 65
• The 457(b) Deferred Compensation Plan provides a resource for retirement savings in addition to your PERS/OPSRP benefits. You can contribute a fixed dollar amount or percentage with each paycheck; a County-paid contribution is included for certain groups.

Other Benefits:

• Choice of Medical Plans that include chiropractic coverage, alternative care, vision and prescription drug coverage
• Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Hybrid remote work schedule
• A variety of additional optional benefits

This is a full time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS
Clackamas County Health, Housing, and Human Services Department (H3S) is looking for an experienced individual with exceptional analytical skills and a strong business acumen to join a high functioning team within the H3S Director's Office as a Policy Performance & Research Analyst Senior.

H3S consists of seven different divisions, each dedicated to ensuring healthy families and strong communities across Clackamas County, and employs over 540 employees with an annual budget of approximately $185 million. H3S Divisions include: Children, Family and Community Connections, Public Health, Behavioral Health, Health Centers, Social Services, Housing Authority, and Community Development, each committed to improving programs and ensuring better outcomes for the people we serve. Every day we work to be more efficient and effective. Our approach to performance improvement focuses on three areas: planning, performance measurement, and continuous process improvement.

This position works closely with the Director of Health, Housing, and Human Services (H3S ), Deputy Directors, and provides support to the 7 Divisions that comprise the Department of H3S. Primary responsibilities associated with this position include: leading large, complex, and highly visible Department level initiatives, conducting research and data analyses to aid in the identification of service gaps and improvements across multiple business line within the Department; assisting the Department and all Divisions with implementation and process improvement activities; and making data-driven recommendations to the Director of H3S, as well as the Division Directors, related to both policy/practice

The Policy, Performance and Research Analyst, Senior provides comprehensive professional analysis to develop, conduct and manage studies and special projects to tackle challenging issues, significant service gaps and/or create broad service enhancements.

We are looking for a versatile candidate with sharp critical thinking skills, intellectual curiosity and eagerness to learn. In this position, you will be experiencing variety in your work, and the most successful candidate will have a large breadth of skills and wide range of competencies.

equired Minimum Qualifications/ Transferrable Skills:*

• At least five (5) years of experience monitoring, analyzing and recommending modifications to administrative and/or fiscal procedures and systems
• Experience using principles, procedures and techniques of performance management
• Experience in program evaluation and analysis of program design and administration
• Experience with continuous quality management techniques
• Experience providing consultation and leadership in the use of data to drive decision making and enhance performance management
• Experience with data collection, analysis and implementation
• Computer proficiency with MS Office (Excel, Word, PowerPoint, etc)
• Strong verbal and written communication skills, including ability to communicate complex issues to individuals with various levels of knowledge and understanding of the issue
• Ability to work independently as well as collaboratively with internal and external team members
• Ability to handle a wide range of situations and circumstances effectively, positively and professionally
• Ability to establish priorities, organize tasks and projects and work independently
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

• Plans, identifies, researches, conducts and manages special strategic and comprehensive studies and operational improvement projects to address challenging issues, significant service gaps or to create broad service enhancements typically across diverse business lines; considers and addresses complex and independent technical, political, fiscal, administrative, and other aspects; determines appropriate methods of approach and analysis; develops project plans and timelines, including identifying and utilizing resources and mitigating difficulties; establishes criteria to identify and measure quality, effectiveness and compliance; develops or oversees data collection and analysis may coordinate and collaborate intra-governmentally across County departments and externally within the community and with other agencies.
• Represents HS3 Director and executive leadership on challenging, sensitive and/or controversial policy and project issues; assists department leadership with policy, planning and strategy development; facilitates the intersections among County departments and maximizes opportunities for input and involvement; identifies partnership opportunities and develops involvement strategies; collaborates and coordinates with other inter-jurisdictional projects and special studies; organizes, facilitates or participates with outside task forces or advisory boards and County departments/project teams to identify service needs/gaps, evaluate current services and establish objectives; participates in developing project/program goals, policies and procedures; promotes individual agreement and group consensus on project/program issues.
• Develops, recommends and audits department performance measures; evaluates performance in relation to department/division goals and budget; assists senior management's strategic performance and planning efforts by identifying major outcomes, cost of service enhancements, customer needs and ways to measure effectiveness, efficiency and general performance; conducts quality audits and provides recommendations on organizational improvement and re-design; provides leadership with data and data analyses to enhance senior management's ability to make data-driven decisions.
• Evaluates, organizes and documents findings, and forecasts trends; identifies and recommends options or solutions and their associated benefits or impacts; researches and incorporates current best practices and research, and emerging trends; prepares comprehensive reports and presentations to department leadership/executive management, including plans addressing service integration into County operations, budget requirements and funding strategies; recommends the implementation of new/revised policies, systems, procedures or organizational changes.
• Provides project management and oversight of consultants, project teams and/or County professional staff; develops and organizes work plans and time lines; provides organizational support, research and materials.
• Represents H3S Director on department policy questions related to assigned projects and responsibilities; assists department staff in establishing programs and objectives to comply with policy issues, creating or enhancing collaboration, and improving service performance; researches and develops department-level policies and procedures; analyzes related, pending and proposed legislation, administrative rules, regulatory requirements, etc. that significantly impact department operations and services.
• Analyzes budget requests, evaluates fiscal and operational impact; reviews for compliance with federal, state and local legal guidelines: prepares reports to document impact and approval or denial recommendations; advises Executive Director and division directors on cost analyses and fiscal allocations.
• May lead the work of assigned professional and administrative staff; provides daily work direction; assigns work; trains employees; checks completed work and ensures completion within established time and budget guidelines.

REQUIRED KNOWLEDGE AND SKILLS
Thorough Knowledge of: Principles and practices of public administration, project management, organizational processes and design, budget preparation and administration techniques; legislative processes and local government operation; government accounting practices; techniques of contract and grant preparation and administration; office methods and procedures; quantitative analysis and statistical research methods, techniques and procedures; English grammar and composition; applicable federal, state and local statutes, regulations and rules; trends, emerging innovations and best practices in quality measurement, performance improvement and other subject areas relevant to responsibilities; principles of public and community relations; techniques of supervision and facilitation.

Skill to: Communicate effectively, both orally and in writing, including group/pubic presentations; lead or coordinate the work of professional staff and managers; evaluate and develop improvements in operations, policies, procedures and methods; plan and conduct multiple and difficult technical and policy research projects; analyze complex issues and problems, often with competing priorities, from multiple perspectives; identify and evaluate alternative solutions and recommend effective courses of action; manage project activities to achieve goals and within established timeline and budget; prepare clear and concise comprehensive and technical reports; evaluate budget and grant proposals; establish and maintain effective working relationships with department leadership and County staff, local, state, regional, and federal agencies, consultants, external stakeholders, task forces, advisory boards, citizen groups, etc., and the public.

WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off).

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

The Clackamas County Department of Health, Housing and Human Services (H3S) is one of the largest departments in Clackamas County, serving tens of thousands of people. HS3 includes the following divisions: Behavioral Health, Children, Families & Community Connections, Health Centers, Housing & Community Development, Social Services and Public Health. H3S is dedicated in ensuring healthy families and strong communities in Clackamas County by providing the following services, support and resources:

• Physical and oral health
• Mental health and addictions services
• Child and family services
• Assistance for people with disabilities
• Public health
• Aging services
• Low income and special needs housing
• Employment training for individuals with barriers
• Assistance for low-income individuals

Learn more about http://www.clackamas.us/h3s/

APPLICATION PROCESS
Clackamas County only accepts online applications.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

To apply, visit https://apptrkr.com/3093493

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