Development Operations Assistant
Overview
The Atlantic Council seeks an inquisitive nonprofit development professional to help drive the development operations work of an expanding fundraising operation supporting global policy programs. The Development Operations Assistant is an integral member of the Development team, focusing on day-to-day gift processing with additional responsibilities in support of the development policies and processes. The Development Operations Assistant also works with programs/centers at the Council, assisting with database training and collaborating with program staff on incoming contributions.
A successful candidate will have an entrepreneurial spirit, communicate effectively, and enjoy the complexity of building a new and rapidly growing program. The candidate should preferably possess a strong understanding of donor relations and data entry through professional experience and academic work. The position requires a strong record of organization, excellent administrative and communication skills, attention to detail, and a proven aptitude to manage day-to-day logistical aspects of the department. The Development Operations Assistant will report to the Deputy Director of Development Operations and will work closely with other members of the Development team. Preference will be given to candidates with knowledge of the Atlantic Council’s work, and a belief in our mission.
Job Responsibilities
- Oversee day-to-day gift operations, including tracking and processing gifts, and reconciling payments. Coordinate with the Finance team and with programs and centers on the invoicing and gift agreements processes.
- Update and maintain constituent records in the Salesforce constituent relationship management system (CRM).
- Contribute to database clean-up projects to improve data integrity and database performance.
- Contribute to donor metrics and analysis, including generating donation reports.
- Coordinate timely donor acknowledgments.
- Complete donor-related documentation and maintain an organized filing system.
- Assist with staff and intern training on CRM management.
- Promote CRM usage across the Council.
- Assist with the creation of the Annual Report, including compiling the Honor Roll of Contributors.
Qualifications
Education and Experience
- Bachelor’s degree, or equivalent, specializing in business administration or a related field.
- 1-3 years in a fundraising environment, or comparable experience.
- Experience and daily usage of a CRM, Salesforce strongly preferred.
Knowledge, Skills and Abilities
- Team player with a can-do attitude and a passion for our shared work as an organization.
- Embodiment of our organizational values of teamwork and optimism.
- Expertise in Microsoft Office suite.
- Demonstrated ability to effectively organize, take initiative, and coordinate multiple priorities.
- Attention to detail.
- Team player, with ability to work with all levels of staff and external partners.
- Highly organized, with ability to work in a fast-paced environment and on multiple projects simultaneously.
- Strong written and verbal communications skills.