Behavioral Health Supervisor: Child/Youth CCS

This Behavioral Health Supervisor will provide clinical and direct program supervision in the Comprehensive Community Services program, with specific focus on children and youth. This position is responsible for supervising, developing, monitoring and evaluating the Comprehensive Community Services program provided internally and with contracted services, with a particular emphasis on children and youth-oriented service provision. This position requires careful clinical supervision of staff working in provision of supports and services to children and youth with psychosocial rehabilitation needs and to coordinate services with other related programs and resources. Supervisory experience and knowledge of family systems is necessary to help meet the needs of children, youth and their families. 

Essential Duties

Assists in the overall planning, directing, and evaluating of all Comprehensive Community (CCS) services for children and youth. Works with the Manager of Behavioral Health and the Behavioral Health Supervisor – CCS adult services, in the provision of services to eligible clients. 

 

Participates in the development/revision, implementation, and communication of goals, policies/procedures, and standards for the children’s CCS program and related clinical services in accordance with the agency's mission/goal and standards set by regulatory bodies.

 

Provides supervision to clinical and direct services staff responsible for CCS service provision.

Develops, monitors and evaluates Comprehensive Community Services provision to children, youth and their families provided internally and by contracted services

 

Oversees and approves client service authorizations within an electronic medical record system, monitors quality and related delivery of services by CCS staff and provider agencies.

 

Identifies and helps develop new provider service relationships/service contracts leading to program growth and sustaining program quality.   

 

Creates and maintains data to capture service provision statistics, collects analyzes and identifies strategies to maximize service quality, quantity and the adoption of best practices into services, while identifying and reducing obstacles in decision making.

 

Promotes CCS Plan implementation for the purposes of continuity of care and the integration of person-centered practices and other CCS plan goals into the system of care. 

 

May serve as the Behavioral Health Services Manager in the Manager's absence, as assigned.

 

This position is responsible for supervising and assisting in overseeing the CCS Coordinating Committee.

 

Conducts employee performance appraisals, makes recommendations for and implements employee disciplinary actions to include termination when necessary; acts as first step in grievance/complaint procedure.

 

Acts as a liaison gathering information and conducting the initial investigation into the grievances/complaints regarding any emergency detention concerns identified by stakeholders within the emergency detention system procedure.

 

Works with community agencies to develop and implement needed services for the consumer population served.

 

Interviews and recommends personnel for hire per Human Resources procedures.

 

Acts as the Client Rights Specialist in resolution of consumer complaints relating to the Children’s CCS Program when the Community Services Director is unavailable for this purpose. 

 

Oversees DHS 36 required training program elements are complied with for internal and external staff and provides additional staff training targeted to improve DHS 36 and compliance with DHS 92 and 94. 

 

Maintains the confidential nature of consumer and business information.

 

Is knowledgeable of pertinent county, state, and federal regulations, applicable to our programs.

 

Provides public information regarding the programs provided to various community agencies and public groups.

 

Attends staff meetings, in-service training, clinical and administrative meetings, and outside agency training sessions as assigned

 

Completes and maintains necessary documentation according to applicable requirements, codes and policies.

Minimum Qualifications Required

Master's degree in social work or related field with three years of experience, post licensure, in the mental health and/or AODA field plus 3,000 hours of supervised experience in clinical practice required; or any equivalent combination of education, training and experience which provides the necessary knowledge, skills and abilities to be able to step into clinical supervision. Dual licensure and experience in both mental health and AODA strongly preferred.

Valid Wisconsin Driver's License

State Licensed Clinical Social Worker/LPC required

AODA licensure preferred

Clinical Supervisor license preferred

Knowledge, Skills & Abilities

Current knowledge of principles of management and supervision. Helpful to understand community organizing.

 

Current knowledge of the community and human services resources.

 

Knowledge of the provisions of federal, state, and local legislation, rules and regulations pertaining to programs being coordinated.

 

Knowledge of psychopathology, psychopharmacology, psychotherapeutic techniques.

 

Knowledge of and ability to utilize a computer and the required software.

 

Ability to bill Medical Assistance.

 

Ability to coordinate programs.

 

Ability to maintain emotional stability in stress situations.

 

Ability to initiate contact with others.

 

Ability to maintain records and reports accurately.

 

Ability to communicate effectively both orally and in writing.

 

Ability to demonstrate skills in problem solving.

 

Ability to follow oral and written instructions.

 

Ability to establish and maintain effective working relationships with staff and the public.

 

Ability to work the required hours of the position, with a minimum of 40 hours per week.

 

 

Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.

 

Intermittent standing, walking and sitting; occasional driving.

 

Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.

 

Frequent bending, twisting, squatting, climbing, reaching, and grappling.

 

Communicating orally in a clear manner.