Events Manager

The Events Manager oversees the logistics and production of several events and programs, including but not limited to, lectures, seminars, tours, conferences, and other special events, held online and in-person. The Events Manager works closely with the Vice President of Education Programming, other Education and Programming team members, colleagues from other activity areas, and external vendors, speakers, and VIPs. This position provides logistical planning and support that builds key audiences and helps to generate philanthropic support and earned revenue for the organization’s mission as a genealogical and historical cultural institution that educates, inspires, and connects individuals with their family history.

New England Historic Genealogical Society offers nearly 200 programs each year, providing learning opportunities for individuals with a variety of genealogical, historical, and cultural interests. This exciting full-time, benefits eligible position is located at our headquarters on Newbury Street in Boston. Some of our amazing benefits include; medical, dental, vision, retirement, generous paid time off, paid holidays, Aflac, and much more! Can be a hybrid remote position. 

· Works alongside Vice President of Education and Programming (and others across the organization) to conceptualize, plan, and execute the organization’s many events.

· The Events Manager is responsible for securing event space and catering, negotiating contracts with outside vendors and venues and implementing contracted work. Candidate is responsible for comparing and evaluating various hospitality vendors and has discretion over the selection of sites for and services at events critical to the organization’s mission.

· For online or virtual programs, the Events Manager leads run-of-show, practice sessions, manages day-of, back-end technical production, and moderates programs as needed.

· Is chief contact and leads teams of workers managing registration, transportation arrangements, participant inquiries, general troubleshooting, and other event-related coordination as needed.

· Determines best practices and executes technical and logistical support for events, including the development and maintenance of registration pages; managing RSVPs, attendee lists, and attendee data; correspondence with invitees and attendees.

· Measures and reports on key financial items, data, and guest management for events. Initiates and monitors full scope of activities from event conception through execution to post-event wrap up: creates and maintains registration, interfaces with sponsors monitoring their representation and involvement, recording and report-making on key participants’ details including RSVPs in the Constituent Relationship Management database [Tessitura]. Drives post-event follow-up including thank you correspondence and running revenue reports.

· Oversees and approves the work of colleagues creating invitations, marketing materials, and collateral for events and heritage tours. Initiates and tracks the flow of event marketing to ensure its accurate and timely execution.

· For the execution of the above, performs essential planning and administrative duties (e.g. arranging meetings for the team and events, creating agendas for meetings, answering phones, making follow-up calls, maintaining files, ordering supplies, etc.).

· Sets and maintains the highest standard for efficient and accurate customer service to event-goers, online participants, and tour registrants.

· Foresees issues and challenges before they occur and provides effective solutions.

• Bachelor’s degree in marketing, communications, hospitality, or related field.

· Three+ years of special events experience minimum one year as lead contact

· Experience with Tessitura or similar CRM software required

· Experience with producing Zoom Meeting and Zoom Webinar events

· Strong communication skills, spoken/phone and written

· Accuracy and attention to detail

· Ability to handle multiple projects simultaneously

· Discretion in dealing with confidential information

· Ability to work evenings and weekends, as required, with occasional travel for regional, national, and international events

· Interest in family history a plus

Please send resume and a compelling cover letter to, Michelle Major, Director of Human Resources mmajor@nehgs.org

No phone calls please.

June 27, 2022

$45,000 - $50,000