Assistant Business/Data Analyst
Market Support Services analysts work across the organization to analyze changes to the New England energy markets, develop requirements for software systems to administer the markets, provide feedback on technical software designs, and perform software testing.
How You Will Make an Impact
- Participate in discussions with internal stakeholders during formation and/or modification of Market Rules that affect the business processes of supported business groups.
- Ensure quality software solutions are delivered by developing and reviewing business requirements and performing software testing.
- Work with business units to understand stakeholder needs.
- Complete development of calculation verification tools for Settlements software solutions.
- Work with business groups to identify improvements to business processes.
- Act as a liaison between business stakeholders and software development teams.
- Provide business analysis on multiple projects of varying duration, size, and complexity
What we are looking for
- Bachelor’s Degree in Mathematics, Electrical Engineering, Computer Science or Information Systems, Business Administration or other applicable discipline. Master’s Degree preferred for Senior Analyst and up
- Strong Microsoft Excel skills with experience in building and\or updating macros using VBA
- Knowledge of SQL and SAS
- Strong communication and collaboration skills
- Detail-oriented with strong organizations skills
- Ability to work in a team and individually
- Ability to uncover, understand and translate business needs into business requirements
- Knowledge of Agile methodology, Scrum framework a plus
- Familiarity with Confluence and/or Jira a plus
Mission: Through collaboration and innovation, ISO New England plans the transmission system, administers the region’s wholesale markets, and operates the power system to ensure reliable and competitively priced wholesale electricity.
Vision: To harness the power of competition and advanced technologies to reliably plan and operate the grid as the region transitions to clean energy.
Values: Expertise, Respect, Innovation, Dependability and Collaboration
What We Offer: Located in Holyoke, MA amid the picturesque Pioneer Valley of Western Massachusetts, our employees get the best of both rural and urban living, enjoying day-to-day local community culture and conveniences with drivable access to big city amenities. Our competitive base salaries, performance-driven bonus incentive offering, as well as a variety of health, wellness, and professional development benefits underscore the value we place in our employees. Beyond our comprehensive medical, dental, and vision plans, we encourage continuous learning through our training and tuition reimbursement programs and support work-life balance with flex hours, hybrid work models for most roles, and paid vacation and holidays. Our benefits strive to fulfill the needs of our employees across life’s stages, with paid parental time off, health and wellness programs, 401k with company match, and a retirement plan. For the convenience of our employees, we offer complimentary access to our onsite fitness center and a cafeteria with free coffee.
COVID-19 Policy: Employee safety and well-being is a priority at ISO New England. To safeguard our teams and the important work they do, ISO New England has a mandatory COVID-19 vaccination policy.
Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.
Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Social Networking Notice: ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.