Enterprise Applications Administrator
General Application Requirements:
You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualification based on any of these General Application Requirements are not subject to a Civil Service appeal.
- A completed online City of Pittsburgh Employment Application, including your online Employment Profile Data. (Education and Work Experience).
- Completed online City of Pittsburgh Supplemental Form questions for this position.
- A resume, to be submitted online.
- Applicants must comply with the City of Pittsburgh's COVID 19 vaccination mandate.
- Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment. Click here to view a map of City of Pittsburgh neighborhoods.
NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration from employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).
NOTE: Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.
Qualifying Requirements:
Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility letter regarding your eligible/ineligible status.
- WORK EXPERIENCE: The application must clearly show two (2) years of full-time professional experience in systems analysis, and/or programming, with project management responsibilities within an IT environment. (Full-time is defined as 32 hours or more per week. Less than full-time experience will be calculated on a pro-rated basis.)
- EDUCATION/TRAINING: The application must clearly show a Bachelor's Degree from a fully accredited institution in Architecture, Business Administration, Computer Science, Engineering, Environmental Studies, Geography, Information Management, Public Policy, or a related field. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).
- EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is six (6) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).
CIVIL SERVICE EXAMINATIONS
Civil Service Examination(s):
If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.
- Written: None required for this position.
- Performance: None required for this position.
- Medical: None required for this position.
POSITION DUTIES
- Administers assigned software applications for the City and acts as the key technical liaison between systems users, vendors and the Department of Innovation and Performance.
- Functions as the lead on projects to implement or enhance and test applications to meet dynamic business needs; performs complex configuration, change management and testing activities to support a service-oriented architecture and integration between all applications.
- Acts as the primary contact for assigned applications systems problems; analyzes and documents issues, recommends solutions, and initiates troubleshooting and resolution internally or with the vendor, as appropriate; follows-up on problem resolution and informs clients of status.
- Administers systems security measures to protect data, software, and hardware, including the implementation of backup and recovery processes.
- Participates on integration development teams; plans and implements operating procedures for backup of database and recovery of database information.
- Determines future growth requirements of the applications in areas such as database size, number of end-users and application functionality; works with other information technology professionals to address application capacity needs.
- Ensures the performance and reliability of software systems by monitoring these systems for high availability, load balancing, and satisfactory response time; partners with information technology professionals to resolve performance issues.
- Monitors third party tools for application and database performance; provides recommendations for enhancements/changes, and makes database table changes/additions to packaged software applications.
- Ensures user proficiency in assigned applications and provides on-going training and materials/support; keeps end users informed regarding system updates; performs test updates as far as possible prior to execution.
- Supports organizational process improvement by collaborating with client departments in process flow analyses and work re-design, with an emphasis on the effective utilization of assigned software applications to improve performance.
- Develops, edits and updates citywide GIS databases; designs and produces digital and hardcopy maps; fieldwork data collection; constructs and updates 3D models; imports and exports 3D objects in the GIS.
- Provides programming/scripting assistance to support system automation; debug and tune/optimize SQL statements.
- Performs complex systems/software analysis; conducts application, system, and code walkthroughs; implements and maintains highly reliable, available, and secure software.
- Leads or serves on teams to guide the evolution and development of enterprise applications, data integration, and best practices.
- Travels between vendor locations and City facilities (public transportation may be utilized).
- Performs other related tasks and duties as assigned or required.
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