Fall 2022 Paid Student Mediator Internship for Undergrads, $15+/hour
Division of Regional Affairs
Nassau Regional Office- Mineola
Reference No. NAS_PUGS_FALL_2022
2022 Fall Semester Paid, Part-Time Placement for Undergraduate Students
The New York State Office of the Attorney General (OAG) is seeking an undergraduate student to serve as a student mediator with the Nassau Regional Office during the 2022 fall semester. In addition to its other activities, the Nassau Regional Office's Consumer Frauds and Protection Unit prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices, and mediates thousands of complaints each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through an informal mediation process. The student mediator is an integral part of this mediation process.
Student mediators act as consumer advocates in negotiating consumer complaints with merchants. Each student mediator is assigned a docket of consumer complaint files covering a broad range of consumer issues including retail sales, mail order transactions, credit transactions, telemarketing, warranty problems, home repair and automobiles.
The student is exposed to the Office’s procedures and philosophy and deals directly with consumers and merchants to resolve the complaints. Students are taught interviewing techniques and will have the opportunity to develop analytical skills as they learn to focus on the underlying issues to reach a resolution of each complaint. While each complaint is reviewed by a member of our professional staff, the students typically exercise significant discretion and independent judgment. Consumer Representatives and attorneys supervise the students.
The selected student will also have the opportunity to assist attorneys with their affirmative investigations including but not limited to the following: document review and analysis; responding to discovery requests; interviewing witnesses; preparing spreadsheets; and performing some clerical work.
- The OAG is offering students two program format options during the 2022 fall semester: hybrid or remote. Please review the following for information about each format option.
1) A hybrid placement option, which means students may report to their designated workstation up to two (2) days per week.
- Since students working in this format will have an in-office presence, confirmation of their vaccination status is required. If students are not fully vaccinated, they may be required to provide regular negative COVID-19 PCR tests at a frequency determined by the agency. The agency will consider religious and reasonable accommodations. For more information, please contact email@example.com.
- On the days students will be working remotely, they will need to have access to a reliable computer, a secure internet connection, a phone and a sufficiently quiet and private workspace to telework.
2) A remote placement. Students in this placement format must have access to a reliable computer, a secure internet connection, a phone and a sufficiently quiet and private workspace to telework.
- Applications from students entering their first year of college/university during the 2022 fall semester will not be considered.
- To be eligible for a paid placement, applicants must be able to demonstrate they are full-time undergraduate students in good academic standing as defined by their schools.
- Students hired for paid fall placements may begin their placements on September 7, 2022 or later.
- Applicants must be available to work 15 hours per week during regular business hours for 10-12 weeks.
- The selected candidate will be hired as a student assistant and paid hourly at the undergraduate student rate, which is $15.16.
- U.S. citizenship and NYS residency are not required, but applicants must be eligible to be employed in the U.S.
- Applications will be accepted online and this placement will be filled on a rolling basis.
- Applicants must be available by video conference for interviews.
- Applicants are encouraged to learn more about the OAG prior to submitting their applications by visiting the Divisions and Bureaus and Media sections of the OAG website.
How to Apply
The following section provides detailed information about the application process and application requirements. Please review the complete list of instructions prior to preparing and submitting your application materials online.
· Applications for paid fall placements are being received online. To apply, please visit our careers website:
· Please apply to no more than three (3) bureaus/regional offices. Paid placements will be filled on a rolling basis.
· Applications are submitted separately for each bureau/regional office, and an applicant’s candidacy for each application is determined separately by each bureau/regional office.
· The following documents are required for each application that is submitted:
1. Cover Letter
- Address to the Legal Recruitment Unit, 28 Liberty Street, New York, NY, 10005
- Indicate why you are interested in a placement with the OAG and what makes you a strong candidate.
- Please indicate your format preference: hybrid or remote.
- Indicate your availability and preferred work schedule.
- Ensure your resume is complete and current prior to submitting your application.
3. List of three (3) references.
- Submit only professional (i.e., supervisor or professor) references.
- Indicate the nature and duration of your relationship to each reference.
- Include contact information and email addresses for each reference.
- Please note, your references will not be contacted until after you interview for the placement.
- You may choose to submit a paper that you completed for school or a writing sample that you produced during an internship or externship.
- Submit a sample that demonstrates your ability to analyze and organize information into an effective document.
· Failure to submit a complete application will delay the consideration of your candidacy.
· Please submit your application for a fall placement at least three (3) weeks prior to any deadlines that could impact your candidacy and note this in your cover letter.
· Please allow at least three (3) weeks for your application to be processed and reviewed by the hiring bureau/regional office. You may submit an application status request by clicking here.
If you have questions about a placement with the OAG, the application process or need assistance with submitting your application, please contact Legal Recruitment via email at firstname.lastname@example.org.