Coordinator I - Ryan White Dental Program (Infectious Disease Bureau)
The Ryan White Dental Program (RWDP) is a comprehensive dental access program for persons living with HIV/AIDS (clients) in Massachusetts and Southern New Hampshire, funded under Ryan White Part A and with funds from the Massachusetts Department of Public Health (MDPH). Services funded are recruitment of dentists and preventive, diagnostic and therapeutic services rendered by licensed dentists and dental hygienists.
Duties
- Maintains Dental Treatment database collection and reporting.
- Responsible for entering client data into an electronic health system which includes updating current client files and creation of new files as well as reviewing outcome measurement and reporting
- Responsible for calls to and from clients and providers related to billing issues, check verification, services, upcoming meetings/conferences, updating files with clients and any other issues or questions.
- Assists and verifies client enrollment with providers and the approval and denial of dental services.
- Answers any questions from clients or providers including social workers and case managers about the scope of services that the program may or may not cover.
- Coordinates mailings to providers regarding any program updates relevant publication, and/or information about educational and training opportunities.
- Performs other duties as required.
This job description is based on the Program Coordinator series. May be required to perform any and all duties and responsibilities of Program Coordinator I, as set forth in the BPHC Program Coordinator Series.
The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.
Minimum Qualifications
- BA/BS required OR 3 years of equivalent experience in public health program coordination, management and/or community organizing may be substituted for undergraduate degree.
- Licenses, certifications or program specific experience may be required by grant or program needs.
- Experience working with a web-based data base and data entry.
- Experience collaborating with clients and/or providers serving a variety of populations, which may include the LGBTQIA+ community, communities of color, substance abuse populations, and/or women and youth.
- Ability to prepare reports and to maintain accurate records.
- Ability to write clearly and concisely and to follow and to give written and oral instructions in a precise, understandable manner.
- Ability to understand, explain, apply the laws, rules, regulations (federal, state, and local), policies, procedures of unit activities
- Excellent interpersonal skills, ability to communicate effectively, and an ability to establish rapport with others to maintain harmonious working relationships with others required.
- Demonstrated knowledge & experience with MSOffice, MSWord/Excel, Windows and/or other software.
- Demonstrated ability to establish effective communications and working relationships with community agencies and providers.
- Ability to plan, develop, coordinate and evaluate health programs or services for the community.
- Exceptional organizational skills with the ability of developing timelines and meeting deadlines.
- Demonstrated cultural competence with the diverse ethnic, cultural and socio-economic groups.
- Knowledge of oral health practices, HIV oral disease, dental codes, ability to work with dental staff, clients and advocates on treatment plans is preferred.
- Bilingual and/or bicultural applicants encouraged to apply.
Additional Information
City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., Any position that requires an advanced degree will be subject to education verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply, The advertised shift and schedule are subject to change at the departments discretion.
Union Status
Union
Grade
12
Pay Range
$883.56 - $1,055.94/Weekly
Shift
Monday - Friday
9:00am - 5:00pm