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Business Analyst/Quality Assurance - ISS

Job Responsibilities:

· Elicit and document business requirements, business processes and workflows, and user requirements
· Work closely with users and development staff to ensure requirements are correctly documented and properly understood
· Conduct gap analysis to identify differences between current and to-be states for laboratory processes and workflows
· Analyze and document user requests
· Perform regression, QA, and User testing in our Laboratory Information Management system (LIMS) and our web applications
· Develop and maintain user and system documentation
· Organize and coordinate user testing and production upgrades

Minimum Qualifications· Experience developing test plans, use cases, and performing quality assurance, validation, user acceptance testing, and regression testing
· Strong communication, interpersonal, and organizational skills
· Experience in system development and requirement gathering
· Experience documenting workflow and business processes
· Documented problem solving, analytical skills, and troubleshooting capabilities
· Experience in the development of training materials and conducting user training
· Degree from an accredited college or university with major study in biology, chemistry, forensics, Public Health Informatics or a related field; or combination of education, training, and experience

Preferred Qualifications· Knowledge of Laboratory Information Management Systems-including laboratory workflows and practices
· Ability to manage small to moderate scope projects
· Experience with developing or interpreting file specifications and data mapping techniques
· Knowledge of public health data exchange standards and terminologies, HL7
· Laboratory work experience
· Previous experience as a Business or Quality Assurance Analyst