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Case Manager (Developmental Disabilities Program - ONA Assessor)

Case Manager (Developmental Disabilities Program - ONA Assessor)

Job ID: 106556

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve.

That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 17, 2022.

PAY AND BENEFITS
Hourly Pay Range: $26.385626 - $33.247415

• Starting salaries will be within the posted pay range, based on relevant experience (paid and unpaid).

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.

This is a full time County position, working 37.5 hours/week, represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS
Clackamas County's Social Services Division is looking for a highly organized individual with excellent facilitation skills and passion for providing excellent customer service, to join the Developmental Disability Services Program as an Oregon Needs Assessment (ONA) Assessor.

Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are excited to learn about the unique perspective and experience you would bring to our team.

The Oregon Needs Assessment (ONA) is the functional needs assessment used to identify support needs and determine Level of Care (LOC) for individuals who experience Intellectual/Developmental Disabilities. The Case Manager (ONA Assessor) in this position is responsible for completing all parts of the ONA, including a comprehensive file review, assessment interview, and face to face observation. The ONA Assessor will be trained and certified complete all parts of the ONA and enter assessment information into an on-line tool within required timelines.

We are looking for an individual who has experience working in the field of Intellectual and/or Developmental Disabilities and who has a strong desire to ensure equitable access to (our) services. A successful candidate will be able to work independently and as part of t team, and use independent judgement, resourcefulness and initiative to complete assessments within required timelines.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team.

Required Minimum Qualifications/ Transferrable Skills:*

Per the Oregon Health Authority, (https://secure.sos.state.or.us/oard/viewSingleRule.action?ruleVrsnRsn=280799 & https://secure.sos.state.or.us/oard/viewSingleRule.action?ruleVrsnRsn=280616), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.

• Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040

a) A bachelor's degree in behavioral science, social science, or a closely related field; OR

b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.

• At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services
• At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments
• At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
• Experience in collaborating with community agencies, provider organizations or support teams
• Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations
• Must pass a pre-employment drug test
• Must successfully pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse
• Possession of a valid driver's license or an acceptable alternative method of transportation. Must possess and maintain an acceptable driving record throughout the course of employment. Specific information on the County's driving policy can be found at https://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Qualifications/ Transferrable Skills:*

Bilingual skills (Spanish and/or Russian)

We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

• Complete all parts of the ONA within 30 days: comprehensive file review; needs assessment interview; face-to-face observation; submission into the Express Payment & Reporting System (eXPRS). Enter corresponding progress notes for successful completion and submission of an ONA, including corrections. Evaluate additional information from individuals, service coordinators, parents, legal representatives, etc. and make corrections to current ONA assessments (within 60 days). Work with the assigned service coordinator to submit an exception request if an ONA cannot be completed timely.
• Complete training required by the Office of Developmental Disability Services (ODDS) to become a certified Oregon Needs Assessment(ONA) assessor, and complete quarterly trainings necessary to remain certified. Attend team/program meetings, complete division/department trainings, maintain knowledge of ongoing changes to Oregon Administrative Rules (OAR), especially those pertaining to the ONA, service grouping levels, and potential impacts to services for individuals with Intellectual/Developmental Disabilities.
• Review and respond to ONA Field Reviews from the ODDS assessment unit, and work with assigned Quality Assurance Trainers (QAT's ) to make corrections, address coding issues, etc.
• Participate in monthly check-ins and annual performance reviews consistent with County/Department/Division/Program policy.
• Maintain Outlook calendar and Trellis and develop a system for tracking and scheduling ONA's.

REQUIRED KNOWLEDGE AND SKILLS
ABILITY TO: Think outside the box, use critical thinking skills, and use facilitations skills needed to obtain information from others to identify support needs; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as community partners, case management offices, providers, internal staff, etc.; complete multiple processes and procedures within set time frames and guidelines.

SKILL TO: Provide equitable, trauma-informed, person-centered service; gather information through research and interviews with applicants, customers, families, care providers and others; identify customer needs to assist with support planning; interpret and apply federal, state and local laws, rules, regulations and policies; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report.

KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional, and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options.

WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers.

WORK SCHEDULE
This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.

http://www.clackamas.us/socialservices/

APPLICATION PROCESS
Clackamas County only accepts online applications.

The content or your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.

This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

OTHER INFORMATION
Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.

To apply, visit https://apptrkr.com/3321209

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