Document Services - Job ID 58307
Job Summary
This position is assigned to work in the Document Services Unit to perform document file reviews at the Minnesota Pollution Control Agency (MPCA). This position provides response assistance to information requests submitted by external and internal customers. This position assists in maintaining document filing systems for the agency and provides administrative support so that paper and electronic documents and correspondence are easily and readily available for use and inspection. Responsibilities include to respond to large volumes of information requests by researching multiple databases for relevant material and collaborates with diverse agency staff at all levels of the agency as needed to fulfill standard information requests through oral and written communication.
Minimum Qualifications
- Basic principles, practices, and techniques of database management with the ability to research, maintain, update, and retrieve information from database systems.
- Ability to use computer programs (e.g., Microsoft office products, Word, Excel, Power Point, Teams, Intranet/internet, Outlook, ShareBase) and equipment (e.g. computer, facsimile, scanner, photocopier, label machines).
- Skill in organizing and prioritizing work. Ability to assist in defining problems and offering alternative solutions.
- Demonstrated ability to work independently and on a team to provide high quality, prompt, courteous and accurate customer service.
- Ability to deal effectively with members of the public and with internal staff/management.
- Writing skills, including Business English, grammar and spelling, necessary to organize and effectively present ideas to the intended audience.
Preferred Qualifications
- Records experience.
- Knowledge of electronic file management systems.
- Experience using OnBase and Tempo.
- Knowledge of data practices regarding records and records retention.
Physical Requirements
Requires occasionally lifting such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.
Why Work For Us
Our mission is to protect and improve the environment and human health. We work with many partners (citizens, communities, and businesses, all levels of government, environmental groups and educators) to prevent pollution, conserve resources, and to help ensure polluting does not have disproportionate impact on any groups of people. We emphasize work-life balance with flex schedules, compressed schedules, and options to telework for some positions.
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short- and long-term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.