EVALUATION & QUALITY IMPROVEME - Policy and Procedure Assistant
EVALUATION & QUALITY IMPROVEME - Policy and Procedure Assistant
Long Island City, 2976 Northern Blvd, Long Island City, New York, United States of America Req #145
Friday, June 24, 2022
The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has a highly specialized skill set to serve this population, with over 54 years of experience serving formerly incarcerated individuals in New York City and over 20 years of experience managing supportive housing.
Title: Policy and Procedure Assistant
Unit: Evaluation and Quality Improvement
Reports to: Senior Director of EQI
Status: Part-Time (21hrs/wk) / Temporary / Non-Exempt
Location: Long Island City
Days/Hours: TBD
Position Summary:
Under the direct supervision of the Senior Director of Evaluation and Quality Improvement (EQI), the Policy & Procedure Assistant will support Fortune Society's programs by documenting and updating departments’ policy and procedure documentation.
Core Competencies:
Mission, Culture and Fit – Selected candidate must embody the values and mission of the Fortune Society. This includes meeting our participants where they are in the re-entry process, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worse things we have done. Second chances is the Fortune Way.
Collaboration – The Policy & Procedure Assistant should be comfortable collaborating with staff at all levels (senior staff and peers), within both the EQI department and their assigned programs, in understanding a program’s policy and procedures.
Systems Thinking – The Policy & Procedure Assistant should possess an ability to think about programs systematically.
Detail Oriented – The Policy & Procedure Assistant needs to be detail oriented and possess the ability to document thorough policy and procedure documentation.
Essential Duties and Responsibilities:
- Work with managers of assigned programs to update or create policy and procedure documentation related to daily operations, including:
- Program processes;
- Documentation standards, including electronic records;
- Internal quality assurance procedures;
- Reporting requirements;
- Onboarding and supervision standards, and others.
- Perform other duties as assigned.
Qualifications:
- Master’s degree, preferably in public administration, public health, human services, criminal justice, social work, sociology or related field.
- A minimum of two years relevant work experience, preferably in a nonprofit social service setting.
- Excellent oral and written communication skills coupled with exceptional people skills.
- Experience with quality assurance.
- Appreciation of Fortune’s work in serving people who have been incarcerated and those who are at risk.
Travel Requirements– May require travel to our Harlem and Bronx offices for meetings and/or trainings.
Physical Demands (if applicable):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer.All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.
All new hires are required to be fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis). Applicants should not provide medical or genetic information in their applications.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.