Early Childhood Operations Manager
About Horizons
Horizons for Homeless Children (Horizons) is a local non-profit dedicated to improving the lives of young homeless children in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services.
What you’ll do
As our Operations Manager at Horizons, you’ll partner with the Center Administrative Team to ensure quality control and compliance, support staff morale projects, and deliver an onboarding program for teaching staff. You'll expertly manage the daily child drop-off and pick-up process, communicate across classrooms throughout and oversee our COVID testing program. As Horizons moves toward a paperless environment, you’ll be an integral part of the digitization project for center files and required paperwork. You’ll report directly to the Executive Director of Early Education.
Where and when you’ll work
This is a 40-hour, full time position that’s exempt from overtime. You can expect to work regularly Monday through Friday during regular business hours in our Roxbury center, with occasional evening or weekend events with advanced notice. Our [new in 2021] center is the Edgerley Family Horizons Center at 1785 Columbus Ave, Roxbury, MA.
More details about your responsibilities
- Maintain accurate and up-to-date records and data for center staff and children's files.
- Maintain current and accurate licensing and accreditation records and data for Horizons Early Education Center.
- Deliver clear, concise, and consistent communication across the organization to staff and families.
- Manage and order supplies necessary for center operations according to budget, including classroom and training materials.
- Learn and lead the implementation and/or education for new technologies that streamline center operations, including classroom scheduling, training schedules and attendance, etc.
- Directly manage and administratively support Substitute teachers.
- Regularly deliver onboarding program to new teaching staff, collaborating with Human Resources’ (HR) orientation program and providing follow-up training as needed.
- Manage weekly COVID testing protocols and testing site support.
- Manage daily child drop-off and pick-up process.
- Serve as liaison to external partners, responding or triaging requests for information.
- Manage current filing systems for classrooms, center staff, and children and lead conversion to online system.
- Facilitate monthly recognition and engagement activities for Center Staff, collaborating with HR on overlapping initiatives.
- Provide ongoing support to teaching staff in building technology skills and using tools that streamline center operations.
What you’ll bring
Education & experience
- Bachelor’s Degree in Early Childhood Education, Human Services or related field required.
- Certification: EEC Lead Teacher and Director I or II qualified required.
- A minimum of 2-5 years of experience as a manager within a licensed early childhood program.
- Experience with NAEYC and QRIS required.
- Experience managing the drop-off and pick-up procedures of a licensed childcare center to ensure ratios are always followed.
Knowledge, Skills & Abilities
- Fluency in English (verbal and written) required, bilingual in Spanish, Haitian Creole, or other languages a plus
- Knowledge of the Department of Early Education and Care (EEC) Regulations is required, including required child and teacher files/portfolios to maintain EEC compliance.
- Knowledge of Early Childhood Development strongly preferred.
- Computer skills required, with proficiency in Microsoft Office Suite
- Commitment to a strength-based, culturally competent, collaborative approach to working with families and colleagues.
- Compassionate and effective communication skills; can distill complex information clearly with a human-centered approach.
- Ability to plan inclusive activities for the staff to maintain a positive morale and work environment.
- Supervisory skills with a strengths-based and mutual respect approach and ability to manage workloads, providing appropriate support, and addressing professional development needs.
- Highly motivated by and committed to Horizons mission and ability to embody our core values (Collaborative, Inclusive, Innovative, and Passionate).
Salary & Benefits
Competitive salary with health, dental, short-term and long-term disability insurance, life insurance, paid vacation, sick and holiday time, tuition reimbursement, and 403(b) plan with match.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.
For more information about Horizons, please visit horizonschildren.org.