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Benefits Lead

Benefits Lead, Managed Organizations (Chicago, IL | Durham, NC | Washington, DC)
Essential Responsibilities

  • Serve as an escalation point for client service issues, communicating quickly, effectively and efficiently. Includes maintaining a strong working knowledge of relevant benefit plans and laws.
  • Oversee open enrollment(s) among client organizations, and associated benefits renewal processes
  • Analyze existing benefits policies and prevailing practices to determine appropriate benefits programs and policies
  • Oversee benefits vendor relationships, liaising with vendor POC’s and advocating for staff as necessary
  • Manage the annual benefits calendar and associated annual and ad hoc projects, including overseeing project plans, stakeholders, and timelines
  • Support benefits billing processes, including benefits review and approval, and liaising between vendors and finance teams to ensure timely processing, payment, and issue resolution
  • Ensure timely filing of all mandatory benefits reporting
  • Lead retirement plan management calendar, including leading annual audits, filings and supporting committee meetings
  • Oversee content development associated with benefits resources, intranet and proactive communication efforts. Identify, champion and develop new resources as needs arise
  • Manage benefits training initiatives and annual communications. Provide ad hoc individual and project-specific support as needed (including custom training sessions)
  • Support in the management of parental and disability leave programs, particularly as it relates to payroll impacts
  • Support experimental benefits management services or prototype models as needed
  • Manage compliance related to benefits policies, including monitoring for and staying ahead of emerging laws and trends
  • Help to maintain employee electronic files in compliance with policies and legal requirements. Maintains employee confidence and protects confidentiality of personnel data
To Be Successful in This Role, You’ll Need:

  • Minimum 5 years of professional experience, including leading strategic initiatives, staff management, and engagement with executives.
  • Bachelor’s degree or equivalent; preference for a Master’s in HR, HR certification, or equivalent
  • Experience with client management
  • Experience negotiating and managing employee benefits programs, including managing and navigating benefits software
  • Possess a command of Business Intelligence and other reporting systems as it relates to the extraction, manipulation, and analysis of benefits-related data
  • Experience managing a variety of vendor relationships.
  • Strong organizational and project management skills.
  • Excellent attention to detail and accuracy.
  • Business development experience a plus.
  • Ability to balance strict compliance with business need and maintain focus on strategic priorities and discretion in a multi-stakeholder environment.
  • Ability to instantly instill confidence and establish a trusted partner relationship with executives.
  • Exceptional interpersonal skills, both written and verbal, with a strong customer service mentality and high degree of integrity, accountability, and emotional intelligence
  • Ability to manage a high volume of tasks with shifting priorities and deadlines
  • Superior analytic and problem-solving skills with a thoughtful approach to addressing challenges
  • Experience in a progressive, mission-driven, and entrepreneurial environment
  • Optimism and adaptability
  • Experience in a PEO or equivalent a plus
Our Core Competencies:

  • Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective. 
  • The ability to effectively manage projects, proactively problem solve, and ensure quality control 
  •  A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs 
  • The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs.  
  • The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team 
  • The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities  
  • The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently 
  • The ability to integrate DEI into work processes and demonstrate understanding of how oppression, privilege, and power present in interactions and work 
About Arabella Advisors
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. 
About Arabella’s Managed Organizations Team
Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our base salaries are based on a blend of similar sized organizations from different sectors, including nonprofits, foundations, and professional service firms. They are also based on local market rates and differentiated by geography.
All full-time staff are eligible for our generous benefits package on their first day of employment:

  • Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
  • Paid time off- 16days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
  • 401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
  • Reimbursements for your personal cell phone plan and fitness
  • Pre-tax withholding for transportation and parking
  • Bonus incentive opportunities
  • Access to professional development opportunities
Working with Us
While this position must be based in Chicago, Durham, or Washington, D.C., Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment.
We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office. We will make reasonable accommodations under the guidelines of the Americans with Disabilities Act.
To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law.
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know.
We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process.
While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position.
We will review applications as they are received and look forward to hearing from you.