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Associate Director, ChangeWorks

Associate Director, ChangeWorks, Advisory Services (Washington DC; San Francisco, CA; Durham, NC; Chicago, IL)  
Arabella Advisors is seeking a mission-driven professional with strong analytical, project management, and organizational development skills who will provide strategic consulting services to help clients achieve their social impact and philanthropic goalsThis role is an opportunity for a strategic thinker with a passion for client services, a strong organizational development mindset, experience working in nonprofits or foundations, and good writing and facilitation skills. 
You are enthusiastic about supporting clients to design, build, and grow effective organizations. You are both highly organized as well as adaptable and strategic in assessing the evolving needs of an engagement. You bring exceptional project and client management skills and are committed to centering equity in every engagement. You understand that long-term, systemic change requires strong institutions with effective systems, processes, and people practices to achieve the greatest impact. 
The ChangeWorks practice at Arabella Advisors centers on providing foundations, nonprofits, and other mission driven organizations support in building people practices, systems, processes, and structures that ensure they are operating effectively and can deliver the greatest impact to the field. The Associate Director of ChangeWorks will work closely with the Director and Senior Director to manage consulting engagements focused on organizational design and operational planning for a range of clients, including foundations, family and individual philanthropists, and nonprofits. The Associate Director will support project work for the practice, help build this newer practice area within Arabella, and help the team ensure we are meeting a consistently high standard of quality.
Essential Responsibilities: 
Client Service (60-80%) 

  • Project Management & Oversight: Serve as project manager on a portfolio of four to seven client projects ensuring client experience, meetings, and deliverables meet or exceed client expectations; specific duties will vary based on the type of project but are likely to include: 
  • Developing and managing the project scopes of work, ensuring the project remains on time and on budget and making adjustments to team activities and priorities as needed  
  • Managing project teams, including working with and delegating to both junior and senior staff 
  • Implementing the core activities of the project which could include conducting research and interviews, analyzing data, facilitating learning and collaboration among diverse stakeholders, and developing high-quality reports and presentations  
  • Engaging the client throughout the project to understand their context and needs and use that to inform the work, as well as clearly communicate project progress and findings  
  • Relationship Management: Build and maintain strong client and internal relationships 
  • Project Team Development: In the context of project work, lead by example in creating an inclusive team dynamic where everyone’s voice is valued, delegate effectively to project team members, and provide support and training to help team members develop their skills and talent 
  • Application of a Diversity, Equity and Inclusion Lens: Ensure the team is applying DEI principles to the scope of work, asking at all phases: “What can we be doing to build more equitable processes and achieve more equitable outcomes?” 
Business Development and Marketing (5-20%) 

  • Proposal Development: Serve as proposal manager on assigned ChangeWorks proposals, including leading on scope design and pricing 
  • Support Arabella’s business development team in identifying and pitching new organizational development opportunities with current or prospective clients  
Internal Projects (5-20%) 

  • Internal Strategy & Team Objectives: Contribute to the development, implementation, and management of key components of the ChangeWorks practice area 
  • Participate in training and learning activities throughout the year 
  • Contribute to the professional growth and satisfaction of junior staff by providing appropriate direction, support, guidance and mentorship on project work and by promoting a firm culture that centers DEI; Develop and share relevant skills and issue-area expertise 
To Be Successful in This Role You’ll Need: 

  • At least 5-7 years of professional experience with steadily increasing job responsibilities 
  • Experience in nonprofit management and consulting with a focus on organizational development, organizational operations and/or people practices   
  • Strong project management skills to drive projects to completion, including the ability to lead complex projects, establish and manage workplans, oversee and delegate to team members, and meet deadlines 
  • Strong commitment to diversity, equity, and inclusion 
  • Strong organizational and research skills and an understanding of how to gather, analyze, and synthesize diverse information from written documents and interviews 
  • Excellent interpersonal skills, emotional intelligence, and ability to build positive relationships with a range of philanthropic clients 
  • Strong written and oral communication skills, an ability to adapt style, tone, and content to meet various needs, coach teammates on crafting content, synthesize large amounts of information on the page 
  • Proven ability to work inclusively with diverse teams, audiences, and stakeholders to achieve shared goals, including excellent teamwork, relationship building, customer service, and strong facilitation skills 
  • The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards 
  • The ability to work independently and as part of a team 
  • The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others 
  • Experience with organizational design, organizational development, or people practices is a benefit  
Core Competencies:

  • The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards 
  • The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates 
  • The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers 
  • The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content
  • The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing 
  •  The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others  
  • The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others 
  • The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority 
About Arabella Advisors
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. 
About Arabella’s Advisory Team
The Advisory team is a collegial, client-focused, and DEI- and impact-driven community that provides a range of strategic consulting services to institutional foundations, family foundations, corporations and corporate foundations, impact investors, and philanthropic individuals. Our team helps clients chart their social impact and philanthropic journey, design and build new initiatives and organizations, develop grant-making and impact investment strategies, implement programs and grant initiatives, conduct diligence, evaluate impact, and collaborate effectively with other donors and investors. Together, we work with many of the nation’s leading philanthropists, helping them achieve equity-focused impact in education, health, conservation and the environment, and more. 
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our base salaries are based on a blend of similar sized organizations from different sectors, including nonprofits, foundations, and professional service firms. They are also based on local market rates and differentiated by geography.
All full-time staff are eligible for our generous benefits package on their first day of employment:

  • Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
  • Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
  • 401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
  • Reimbursements for your personal cell phone plan and fitness
  • Pre-tax withholding for transportation and parking
  • Bonus incentive opportunities
  • Access to professional development opportunities
Working with Us
While this position must be based in Washington DC, San Francisco, CA, Durham, NC or Chicago, IL, Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment.  
 We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. 
To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. 
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. 
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know.
We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process.
While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position.
We will review applications as they are received and look forward to hearing from you.