Campus Graduate - 2023 Global Consumer Services Group Product Summer Internship
About AMEX
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.
Join #TeamAmex and let’s lead the way together.
The core of our Company is not just the products we offer, but the personal connections our customers have with our brand. You can create membership and card member experiences– from credit cards to lending features and membership services – that keep us connected to our customers and serve them at every touchpoint. From the Card Products and lifestyle features you can make a meaningful difference in our customers’ lives and help set us apart in the industry.
We’re looking for a Graduate level Intern to support the team on critical and innovative projects as a Summer Product Manager. The successful candidate will own a project contributing to either the launch or evolution of our card, lending, or membership (I.e. travel, dining, etc.) services products. This person will contribute to product vision, strategy, and delivery of our digital products and gain invaluable experience as an Associate Product Manager. Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams across the company to launch these products. This is a fast-paced team driving the development of card member solutions and partner experiences at American Express.
Summer Product Manager Possible Team Placements: Successful candidates will be placed within one of the below business units:
Global Consumer Services Group (GCSG) is responsible for growing the American Express consumer business worldwide, strengthening our global leadership position in the premium space, and delivering exceptional, differentiated customer experiences. GCSG comprises of local sales and marketing, travel and lifestyle services, and global consumer products including lending, cobrands, and premium products and benefits, as well as the teams which develop and support the digital, risk, and information management capabilities across American Express.
US Consumer Services: This team is responsible for making membership essential by creating and delivering our suite of differentiated products & services. This team drives the strategy, sourcing, and delivery of proprietary lend, cobrand, and premium consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives.
Preferred Skills & Experience
- Demonstrated interest in card, lend or membership focused products (I.e. travel, dining, etc.)
- Accountability for the end-to-end experience, immersed in the customer experience and performance metrics
- Great team player who is naturally curious about how things work, flexible, and comfortable with ambiguity
- Consistently seeks feedback from a diverse group of colleagues and partners, demonstrating clear actions taken to respond
- Independent thinker who’s organized, has great attention to detail, and can multi-task
- Strong analytical, problem-solving/quantitative skills
- Willing to take risks, experiment, and share fresh perspectives
- Proficient in analytical and presentation tools, including Excel and PowerPoint
- Excellent written and verbal communication skills, and ability to present ideas clearly
Requirements/Qualifications
- Currently enrolled in a full-time Graduate degree program
- Students must have a graduation date between December 2023 and June 2024
Apply now!
In order for your application to be considered, please complete the below steps:
- Click on the link below and select “Apply”
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3. Complete and submit your application
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
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