Responsibilities

• Provide high level support to Regional Office, including program and event support, database management, administrative processing, scheduling and communications. 
• Work with various members of the regional team, coordinate the timely processing of check requests, contracts, donation transmittals and other administrative needs. 
• Provide support in creating and posting digital media content, including but not limited to: Regional social media accounts, web pages, e-newsletters, and other platforms as needed. 
• Coordinate and provide project management support for in-person and virtual events, including registration management and on-site assistance. Provide technological support for events as needed.
• Maintain Regional databases and contact lists to ensure that they are up to date and accurate. Assist with maintenance and accuracy of Regional information in Salesforce. Send email campaigns on behalf of other staff members in support of their efforts, initiatives or programs in connection with these lists.
• Schedule and provide support for ongoing meetings, including Regional Board Meetings and committee meetings. 
• May serve as a liaison between the Regional Office and the National Office on matters of technology and administrative systems. 
• Track and order office supplies, process invoices and serve as primary interface with vendors.
• Lead staff in maintaining the organization of the physical office.

• Collaborate with Regional Office Staff to provide support for special events and projects as needed. 
• May serve as a point of communication for external contacts and stakeholders. 
• Identify and recommend venues and companies to serve regional office needs.

Qualifications

• Strong computer skills (including Word, Excel, and PowerPoint), analytical and interpersonal skills. 
• Demonstrated ability to balance multiple responsibilities and effectively prioritize to complete projects on deadline. 
• Exceptional attention to detail. 
• Familiarity with social media best practices and platforms including Twitter and Facebook. 
• Strong customer service and written and oral communication skills. 
• Strong team player.

• Two to four years’ experience, with a minimum of one year experience providing administrative support in a fast-paced office environment required. 

• Bachelor’s degree or equivalent experience required. 
• Course work in Communications, Business Administration, or related fields is preferred. 

Work Environment:

• Flexibility to work evenings and weekends when necessary to represent ADL and to attend regional programs (3-5 times/year).
• ADL COVID-19 Protocol (updated periodically): ADL is adhering to public health guidance regarding COVID-19. ADL will require that all employees are vaccinated with exceptions for medical and religious accommodations. ADL is requiring proof of vaccination. ADL is a hybrid environment; this role may require 3 days in the office.

• This position has a salary range of $45,000 to $55,000. This salary range is reflective of a position based in Boston, MA. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.