Data Analyst
Company Description
Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving 20,000 students in five cities: Boston, Camden, New York City, Newark, and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.
Job Description
As a part of Uncommon’s Data & IT Team, the Analyst will play an important role in the team’s efforts to effectively perform, document, monitor, and support processes that enable critical organizational data flows. Example of potential processes that this role would implement would include:
- Fulfillment of complex annual and ad hoc data requests
- College Board data processing and publishing (i.e. SAT, PSAT, AP)
- Survey configuration and survey-related processes
- Knowledge base creation around key organizational data sets
The data that the Analyst will process will inform the work and decision making of other Home Office, regional, and school-level teams, with potential examples of partner teams being Development, Talent, Curriculum & Assessment, and College Access & Success. Ultimately, the processes performed and data sets managed by this role will represent a foundation for analysis and reporting in service of our shared mission: to provide an outstanding education that prepares students to graduate from college and achieve their dreams.
Data Processing & Publishing (Configuration, Execution, Documentation, Monitoring, Support)
- At a tactical level, understand the data processing and access needs of Home Office teams, working with them to understand process goals, relevant data, business process timelines, data collection and reporting cadence, relevant partners and process participants, and reporting requirements
- Within applications (SaaS or internally developed) that provide data for business processes, perform the work to prepare inputs, configure instances, build reports, test outputs, and respond to data
- Create project plans, where relevant, for data processes that account for on-time kickoff, delivery, as well as accurate reporting
- Prepare and perform end-to-end (spanning multiple environments) data processing and publishing by:
- Clearly communicating process timelines and expectations to key partners
- Making, updating, and testing application configuration changes
- Extracting and preparing inputs for processing via code
- Quality checking, cleaning, manipulating, and merging data in preparation for reporting and analyses
- Aid in the design, improvement, and generation of reports and presentations for partners to provide core statistics and insights related to student and school performance
- Respond to questions from process participants, help to resolve issues with end users or raise any broader issues as appropriate
- Document existing reports and analyses with a focus on replicability and quality control
- Regularly review data generated through the process and work with other members of the Data & IT team to suggest changes and improvements to the process and tools
Management & Fulfillment of Data Requests
- Fulfill, document, and track data requests from team members across Uncommon for use with both internal and external audiences
- Contribute to and maintain the team’s online knowledge base/guide for data requests by pushing updates to articles once available and developing new content based on monitoring of data request needs
- Partner with teams that submit a high volume of recurring requests (e.g., Development) to proactively identify upcoming needs and plan for reports coming due
- Assist in conducting analyses requested by leadership and Home Office teams
Team Support
- Provide administrative support to the team where needed (e.g. scheduling recurring team meetings, organizing team knowledge base and project documentation)
- Commit to growing data skills in order to support the team’s core data reporting & analysis work as a contributor and project team member when needed
Qualifications
- Bachelor's degree required
- Proficient in SQL
- Strong skills manipulating and cleaning data either in spreadsheets or though a coding language
- Proficient in Microsoft Office Suite & GSuite
- Strong written and verbal communication skills
- Excellent interpersonal and customer service skills
- Strong analytical and problem solving skills
- Excellent attention to detail
- Solid work ethic and eagerness to grow through feedback and self-reflection
- Strong organization, time management and follow up skills; ability to prioritize
- Experience creating realistic project plans to ensure deadlines are met
Technical Skills Preferred:
- Experience in ZenDesk
- Proficient in Tableau
- Proficient in R or Python coding languages
- Previous coursework in or familiarity with statistics
Additional Information
Uncommon Schools offers salaries commensurate with experience and a very generous benefits and vacation package. All staff members receive extensive professional development and are equipped with a laptop computer and all necessary supplies.
Uncommon Schools believes in the importance of being a diverse, equitable and inclusive organization that enables our students and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of our students. At the same time, we work to ensure an inclusive community through creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.