Technical Training Specialist
Job Req ID: 20976
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for a technical training specialist to join our fast-growing Supermicro University Training Team. As a member of the SU team, you will be part of building and scaling a world-class training organization with a mission to help our customers succeed.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
- Assist in the development and execution of Supermicro University training & certification programs
- Work with product teams and other subject matter experts to develop content and ensure training & certification topics and content align with Customer needs
- Stay up to date on latest research and trends in Inter/AMD Architectures to always maintain subject matter expertise
- Assist in ensuring Supermicro University represents the highest level of learner experience and the Supermicro Brand
- Assist in the creation and maintenance of training materials (course outlines, background material, instructional materials, and training aids)
- Assist in design of digital and multimedia curriculum
- Continuously enhance product expertise, technical instructional delivery and presentation skills
- Ensure the quality and consistency of course content throughout a course life cycle
Qualifications:
- Associate’s Degree in Technology, Education or related field, Bachelor’s preferred
- 0-2 years experience as a trainer, high tech/IT hardware industry preferred
- Server products experience strongly preferred
- Knowledge of modern training techniques and tools in technical subjects a plus
- Ability to address training needs with complete courses
- Working knowledge in MS Office (especially PowerPoint)
- Outstanding communication and interpersonal skills
- Comfortable and confident speaking to crowds
- Excellent organizational and time-management abilities
- Thrives in a multitasking environment and can adjust priorities on-the-fly
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.