Case Manager

The Case Manager for the Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program will serve as the main point of contact for Customers (TANF recipients referred to Fedcap by the District of Columbia's Department of Human Services). The Case Manager shall coordinate all services to ensure that Customers are making meaningful progress toward preparing for and obtaining employment. Case Managers shall develop trusted working relationships with assigned TANF Customers and shall monitor Customer engagement and progress up through the first year of a Customer's employment. Case Managers shall coordinate multiple activities with Fedcap staff and other providers, as well as assist Customers in reporting work participation.

 

Two separate programs comprise our Workforce Development contract with the District of Columbia's Department of Human Services (DHS); Job Placement's primary focus is Customer placement into unsubsidized employment; and Education and Occupational Training's primary focus is to enhance a Customer's skill level through education and training to be referred to a Job Placement program after receiving credentials. Additional details provided below:

 

Education and Occupational Training (EOT): Case management supports, barrier removal, development and monitoring of training programs, possible on-site training with industry-recognized credentials. Outreach and non-compliance support services.

Job Placement (JP): Case management supports, barrier removal, job readiness training, job development services, services to assist with career advancement, retention services. Outreach and non-compliance support services