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Claims Specialist

Earn $77,738+ after 2–3-year training period. Entry-Level position! Recent graduates encouraged to apply! Training provided, no experience necessary. All interested applicants encouraged to apply; all training provided.

Hiring to be done at GS-5 or GS-7

Career ladder promotion to GS-11
All Federal benefits available.

Position: Claims Specialist: Careers at SSA (watch recruitment video!)
Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements. In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA; and use state of-the-art technology to access and update claims information. The Claims Specialist position is a public contact position that interacts with the public in person or via phone 90% of the day. The successful applicant will be required to attend an online formal training program.
Desired skills: written and oral communication, interpersonal, analytical, problem solving, decisiveness and ability to function in a fast-paced environment.