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Family Advocacy Center Coordinator

POSITION: Family Advocacy Center Coordinator  
STATUS: Part-time
REPORTS TO: Family Advocacy Center Manager 

Under the guidance of the Family Advocacy Center (FAC) Manager, the FAC Coordinator will oversee the planning, organization, implementation and assessment of outreach initiatives and activities. This position will execute activities designed to inform the community about FAC services, and field referrals contributing to growth targets. The Family Advocacy Center Coordinator will also be responsible for the case management of life coaching participants. 

  • Conduct outreach to community partners and groups within Will and Kankakee Counties 
  • Plan and facilitate educational sessions to provide information on social services and local resources 
  • Coordinate workshops and forums specific to needs identified by the FAC team
  • Develop and distribute materials and related marketing communications 
  • Build partnerships and alliances with other agencies, institutions and individuals focused on cross-sectional collaboration 
  • Establish and maintain positive, productive working relationships with community advocates, governmental and nonprofit organizations
  • Attend relevant community meetings and mobilize around major advocacy efforts
  • Organize and participate at community outreach activities to educate the broader community about the FAC Program and activities 
  • Complete intake and assessment for families, develop support plans, and provide follow- up services to determine status of case and identify additional needs
  • Facilitate referrals and application services to the appropriate providers within the community
  • Collaborate with staff and families in promoting participant goals throughout case management
  • Maintain consistent communication with clients through individual appointments, phone calls, and/or e-mails
  • Record all actions taken for each case utilizing the DCFS database and related filing system
  • Keep organized and updated information about local agencies and referral contacts to be able to advocate and connect families to internal and external resources
  • Participate actively in opportunities for continuous professional development
  • Perform other duties as assigned or needed 

  • Bachelor’s degree required in Social Work, Psychology, Human Services, Applied Behavioral Science, or related field
  • Fluent in reading, writing and speaking in Spanish
  • Two (2) years of experience in a social services or related agency
  • Demonstrated high quality interpersonal, written, and verbal communication skills
  • Demonstrated ability to engage individuals, and work effectively and constructively with persons from all racial, diverse cultures, family systems, and social backgrounds
  • High degree of cultural sensitivity and ability to work effectively with families from diverse racial, socio-economic, ethnic and educational backgrounds
  • Ability to engage, assess, motivate, and support participants using advocacy and coaching skills that are compassionate, strengths-based, and non-judgmental
  • Must be able to pass a criminal background check
  • Must have a valid driver’s license and reliable transportation
Monday–Friday; 9am–5pm
Evenings and weekends as needed
The Spanish Community Center is an equal opportunity / affirmative action center supporting diversity and inclusion.