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ServiceNow Consultant

Job Description:

  • 7+ years’ experience with ServiceNow required
  • 2+ years’ experience with Java Script required
  • ServiceNow System Administrator certification required
  • CIS – ITSM certification preferred
  • Certified Application Developer (ServiceNow) preferred
  • CIS – Risk and Compliance certification preferred 
  • CIS – Human Resources certification preferred
  • CIS – Risk and Compliance certification preferred
  • CIS – CSM certification preferred
  • CIS – Security Incident Response certification preferred
  • CIS – Vulnerability Response certification preferred
  • Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
  • ITIL Foundations certification preferred.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Knowledge of LDAP/Active Directory.
  • Experience with HTML coding required
  • Knowledge of Jelly script strongly preferred
  • Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
  • Ability and willingness to lead.
  • Self-starter and innovator. 


  • Knowledge import transformation, including the import of links, images and attachments.
  • Provide guidance on batching and merging update sets.
  • Knowledge of ITSM applications required.
  • Knowledge of ITBM applications required.
  • Knowledge of HRSD applications preferred.
  • Knowledge of CSM applications preferred.
  • Knowledge of ITOM applications preferred.
  • Knowledge of GRC applications required.
  • Knowledge of SecOps applications required.
  • Knowledge of integration Hub preferred.
  • Develop methodologies for consistent development, improvement and deployment of designed solutions.