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Operations Review Specialist

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.  
The SAMH Program Office is recruiting qualified applicants to fill a contract manager position. This is a professional position performing highly responsible technical, consultative, and administrative work. This position will manage multiple contracts and grant agreements in the SAMH Office. This position will be responsible for mission critical contract management and business administration functions to support statewide SAMH operational, client-service, and ancillary support needs.
Specific Duties and Responsibilities include:
  • CONTRACT MANAGEMENT: These responsibilities include:
  • Develop contract, grant, and purchase order documents in accordance with state rules, statutes and department policies.
  • Serve as single point of contact with service providers, ensuring positive provider relations and timely and effective resolution of issues.
  • Review and approve deliverables, monitor provider performance and ensure accountability for service provision.
  • Review, approve and process provider invoices and maintain detailed accounting and expenditure documentation.
  • Maintain official files in accordance with statute, department operating procedures, funding source requirements and requirements of the Department of Management Services and the Department of Financial Services.
  • Perform contract monitoring for assigned contracts and participate in cross-unit program monitoring team activity as needed. Monitoring activity includes on-site monitoring, desk audits, file reviews, corrective action planning and technical assistance where necessary.
  • Perform contract renewal, amendment and closeout duties, including contract evaluation and review and documentation of provider performance.
  • Coordinate with SAMH programmatic subject matter experts to negotiate contract terms and conditions, conduct cost analyses of provider budgets; and ensure ongoing provider delivery of quality services and adherence to contract terms and performance expectations in a positive, professional, transparent and accountable manner.
  • Conduct regular and ad hoc analyses of budgets, expenditure reports, projections, and other financial documents related to SAMH contracts and grant agreements for compliance with federal and state statutes and regulations, applicable funding restrictions and operating procedures and general accepted accounting principles.
  • Document and template production, editing and quality assurance functions to support the staff development of consistent documents and related tools meeting statutory and agency standards for public business pursuant to Ch. 287, F.S.
  • Project tracking, reporting and coordination for special project implementation, including General Appropriations Act proviso, discretionary SAMH grant projects, SAMH initiatives and related unit special projects.
  •  Other duties as assigned.
Knowledge, Skills and Abilities required for the position:
  • Knowledge of statutes, regulations, and policies related to community and facility-based substance abuse and mental health services.
  • Knowledge of statutes, regulations and policies related to procurements and contract management.
  • Knowledge of basic management principles.
  • Knowledge of methods for compiling, analyzing and evaluating data.
  • Ability to conduct fact finding research.
  • Knowledge of government accounting systems.
  • Knowledge of mental health and substance abuse service and regulatory systems.
  • Knowledge of quality assurance techniques.
  • Skill in writing and preparing operational procedures and project reports.
  • Skill in understanding and applying laws, rules, regulations, policies and procedures.                                                                                     
  • Proficiency using basic computer equipment and Microsoft Office software applications.                                                                              
  • Ability to communicate effectively both verbally and in writing.                                                                                                                    
  • Ability to understand and apply applicable statues, rules, regulations, policies and procedures.                                                                  
  • Knowledge of problem-solving techniques.
  • Ability to establish and maintain effective working relationships with others.
This position requires certification by the Department of Management Services as a Florida Certified Contract Manager (FCCM) per s. 287.057(14)(b), F.S. Hiring preference will be given to applicants with an active FCCM certification. Candidates lacking an active certification will be required to attain FCCM certification within 6 months of their hire date as a condition of continual employment.
Required Minimum Qualifications:
  • A minimum of 3 years’ experience managing public business contracts or grants with an annual value of greater than $1,000,000;
  • A minimum of 3 years’ experience conducting financial analyses of projects, programs or organizations with an annual budget of greater than $1,000,000; and
  • At minimum, a bachelor’s degree, or equivalent. This may be substituted with two years of continuous relevant work experience for each year of incomplete education.
  • A master's degree from an accredited college or university can substitute for one year of the required experience. 
Preference will be given to current employees of the Department of Children & Families.
Benefits of Working for the State of Florida:
  • Health insurance
  • Life insurance; $25,000 policy is free plus option to purchase additional life insurance
  • Dental, vision and supplemental insurance
  • Retirement plan options, including employer contributions
  • (For more information, please click;
  • Nine paid holidays and one Personal Holiday each year;
  • Flexible Spending Accounts;
  • Opportunities for career advancement
  • Tuition waiver for public college courses
For a more complete list of benefits, visit

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website:
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.