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City of Boston Residency Required

Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

The Boston Public Health Commission's Homeless Services Bureau (HSB) provides emergency shelter, job training, behavioral health support, and housing services to unhoused individuals in Boston. We serve close to 5,000 individuals every year and are one of the largest providers of emergency shelter in New England and are the only shelters in the city open 24 hours a day, seven days a week, year-round.

Our aim is to make homelessness in Boston rare, brief, and on time. We do that by problem-solving with new guests at the front door to prevent anyone from entering homelessness to begin with. For individuals who do become homeless we help them quickly find a safe place to go. Once housed, we provide in-home supports to ensure someone does not return to homelessness again.
We use a Housing First framework, believing that housing is a basic need that everyone deserves and that everyone can succeed in housing. We foster evidence-based approaches such as trauma-informed care, harm reduction, and motivational interviewing in the delivery of our housing services and strives to ensure our services are as low-threshold and accessible to our guests as possible.

The Leasing Manager is responsible for the organization and operations of the Bureau's Housing department. Primary responsibilities are as follows:
  • Support the administrative and operational functions for the Homeless Services Housing Department.
  • Manage all the Bureau's housing department leases.
  • Work with the various departments to ensure all leases meet program funded specific.
  • Track all rental payments for the Permanent Supportive Housing Program (PSH) and Social Innovation Fund (SIF).
  • Pre-screen Program documents to verify compliance with BPHC and A&FR policies and procedures.
  • Liaise with BPHC departments and service centers to ensure effective and timely response to inquiries.
  • Manage special projects as they arise including budgeting, staffing, space requirements, and logistical support. Provide support to the Director of Housing.
  • Provide fiscal support to the Bureau's Fiscal Team.
  • Work with landlords and property owners in acquiring all the BPHC required documents to create a lease.
  • Facilitate lease signing.
  • Work with landlord and serve as the mediator between landlord, client, and case manager.
  • Work with case managers when leasing issues arise.
  • Assist landlord with Inspectional Services yearly inspections.
  • Work with Bureau's fiscal department to ensure proper and timely rent payment are release on time.
  • Conduct monthly payment reconciliation.
  • Place furniture and household goods orders.
  • Work in a confidential capacity with the Homeless Services leadership team as needed. Regularly deal with confidential material of a highly sensitive nature, including collective bargaining, personnel and budgetary information.
  • Assist in monitoring program costs expenditures. Responsible for cost information that accurately reflects current and projected expenditures for the office.
  • Performs other duties as required.

Minimum Qualifications
High School diploma required; BA/BS strongly preferred. Experience may be substituted.
3 - 5 years' experience in a similar role in an executive support setting required.
Must possess professional phone skills and excellent interpersonal skills.
Advanced knowledge and skills in MS Word, Windows, PowerPoint, Outlook and Excel required.
Superior scheduling and customer service skills required.
Ability to write basic correspondence and reports required.
Bilingual in English/Spanish preferred.
Experience working in a direct care setting preferred.
Microsoft Dynamics and SharePoint experience preferred.
Knowledge of office practice and procedures.
Ability to self-organize daily schedule of tasks, to ensure timely completion.
Ability to be flexible in an environment of changing priorities.
Interest in working in behavioral health preferred.

Additional Information
City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply, The advertised shift and schedule are subject to change at the departments discretion.
Union Status
Job Grade
Pay Range
$48,000 to $53,000
Standard Hours
9AM to 5PM; Monday to Friday (Saturday and Sunday off)