Program Coordinator II
**Most positions offer a sign on bonus**
Join a group of talented, dedicated and diverse employees at an innovative agency with over 45 years of providing compassionate, client-centered behavioral health care!
We offer a competitive benefit package:
- Medical and Dental insurance coverage
- Licensure reimbursement
- NHSC/HRSA loan repayment program
- 12 paid holidays + Paid Time Off (PTO)
- Potential bonuses
- Life insurance
- 403(b) retirement plan
- Flexible savings account
Summary: Provides assessment and clinical treatment to all clients presented to the clinic by utilizing individual treatments inclusive of individual, family and group therapy to address identified client needs.
Essential Responsibilities and Target Outcomes:
- Completes assessment tool, integrates pertinent information to establish diagnosis, and analyzes data to create clinical formulation within designated timeframe.
- Develops achievable goals with client; with measurable and behavioral objectives within designated timeframes. Monitors treatment progress and provides updates within identified timeframes and as necessary.
- Performs individual, family and group treatment utilizing evidence based practices to facilitate positive strength-based change.
- Collaborates with other providers by providing all pertinent clinical information in a timely manner.
- Responds to crisis situations and triages appropriately, communicating clearly with professionals –internal and external – to meet presenting client needs.
- Provides referrals and linkage to community and internal resources as necessary to address client need.
- Secures reimbursement by obtaining authorizations, providing accurate documentation and the submitting progress notes in a timely manner.
- Completes documentation within designated timeframes as established by CMHA and external regulatory agencies.
- Performs other related duties as assigned.
Summary: Oversees all program functions/operations in accordance with policies, procedures internal processes, and external regulatory agencies including, but not limited to, DPH, Joint Commission, DMHAS, DCF and Grant/Payer Sources. Ensures appropriate staffing pattern to meet consumer and/or program needs. Effectively provides administrative, clinical and programmatic supervision to staff in order to maximize performance and productivity, as well as maintains adherence to fidelity requirements. Monitors departmental budget and makes recommendations for future planning and growth.
Essential Responsibilities and Target Outcomes:
- Assesses all referrals to the program for clinical appropriateness and risk by reviewing all referral information and delegating review and care responsibility to appropriate staff.
- Ensures appropriate staffing to meet client and program needs.
- Conducts and documents staff meetings weekly to ensure timely and accurate communications related to client care, and facility cleanliness and safety.
- Provides and documents individual and/or group supervision to staff including routine performance assessments and corrective action processes in accordance with CMHA Policies and Procedures.
- Reviews and develops program effectiveness and best practices annually by conducting and documenting audits and outcome measures for reporting to internal departments and external licensing/regulatory/funding bodies.
- Participates, as a CMHA representative, in all necessary internal and external meetings that pertain to clinical care, compliance, and client activity.
- Assigns work, providing direction on how to do the work, and communicating a clear understanding of job responsibilities, task objectives, priorities, deadlines and performance expectations.
- Performs other related duties as assigned.
Salary; 70K-85K yearly