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Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development. We are looking for dedicated individuals who want to make a meaningful impact on the communities we serve!

Duties Include:
  • Responsible for the input and maintenance of data, systems management, and miscellaneous administrative tasks to support coordination and data analysis required for the management and administration of ABCD Head Start & Children’s Services.
  • Enter, monitor and analyze employee, family and program data in the program’s database systems.
  • Assist with data collection, entry, management, ongoing monitoring and reporting as it pertains to self-assessment and program development.
  • Assist with development, tracking and monitoring of the Performance Indicator Reporting system.
  • Act as secondary liaison between ABCD and representative/technical support staff from database system creators and companies in order to maintain software updates, advocate for agency needs, and use all the software features to their fullest potential. 
  • Provide technical support and assistance to Central office and local program staff as it relates to collection, entry, management and monitoring of data in conjunction with Data Analysis Manager.
  • Assist in the planning and facilitation of initial and ongoing training for Central office and local program staff related to database usage in conjunction with Data Analysis Manager.
  • Work with all content areas to create ongoing monitoring systems to track and analyze data and quality of entry and reporting.
  • Maintain data integrity of both hard copy and electronic data accurately and in a timely manner.
  • Assist and maintain systems and procedures for collecting data for entry and reporting purposes.
  • Assist on special data projects including surveys, needs assessments, self-assessment, public presentations, reports, and development projects.
  • Support the development of electronic document sharing across the program.
  • Work collaboratively with other ABCD Department as necessary, including Information Technology Services (ITS), Public
  • Information and Planning and Grants Departments.
  • Assist with filing, data maintenance, data entry, copying, etc., as needed.
  • Perform other related duties as assigned from time to time.

Job Qualifications:
  • Minimum of a Bachelor’s degree in business, computer science, human services or related field, and one to three years of experience in the areas of data entry, data integrity, and information management required.
  • Maintain knowledge of all federal, state, city and program laws, regulations, standards and policies.
  • High proficiency with computer and database skills and excellent knowledge of MS Office applications, particularly Microsoft Excel and other analytical tools. 
  • Ability to attend and participate in community activities, training, and night meetings as needed.
  • Attention to accuracy, confidentiality, and timeliness of data management.
  • Knowledge of research methodology, survey design, and an aptitude for learning and suing databases, survey software and other computer applications. 
  • High level of efficiency, accuracy, and attention to detail.
  • Proven ability to keep accurate written records and documentation.
  • Excellent written and verbal communication, mathematical and analytical abilities, and interpersonal skills.
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds

Why ABCD?
  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays