IT Salesforce Administrator
IT Salesforce Administrator
Do you want to advance racial and economic justice while tackling climate change? Join
an innovative young nonprofit organization, All In Energy, working to expand access to climate
solutions and green jobs across the Commonwealth. Our mission is to accelerate an inclusive
clean energy economy. We work hand-in-hand with cities and local community organizations to
connect communities of color, non-English speakers, and renters/landlords to energy-saving
programs and affordable renewable energy. These programs help families save money, make
their homes become healthier, and combat climate change. We are also increasing green career
opportunities for people of color, multilingual individuals, and women.
We are seeking a highly skilled and motivated Salesforce Administrator to join our team. In this role, you will be responsible for testing and monitoring Salesforce functionality across all programs and departments, ensuring that the system is running smoothly and efficiently. You will also be responsible for cleaning up any duplicates, missing data, or discrepancies in Salesforce, as well as working with other departments to fix and/or implement features that meet their needs. In addition, you will be working with our phone call vendor to troubleshoot and resolve any issues in the backend and build and maintain phone call trees.
To be successful in this role, a Salesforce Administrator Certification would help a lot as experience with Excel and/or Google Sheets. You should also have excellent problem-solving skills and the ability to work well with others. If you are passionate about Salesforce and have strong attention to detail, we encourage you to apply for this exciting opportunity.
Responsibilities will include the following:
Key Responsibilities:
- Testing and monitoring Salesforce, a customer relationship management (CRM) platform functionality across programs and departments
- Cleaning up duplicates, missing data, and discrepancy in Salesforce
- Working with other departments to fix and/or implement features in Salesforce to meet the needs of other departments or programs
- Working with our phone call vendor to fix problems in the backend
- Building and maintaining phone call trees
Preferable Requirements:
- Prior experience working with a customer relationship management (CRM) system such as Salesforce
- Salesforce Administrator Certification
- Excel and/or Google Sheets experience
Hours and Compensation:
- $18/hour
- Part-time (up to 20 hours per week)
- Flexible schedule of primarily remote work
To Apply: Send your resume and a paragraph about why you are interested in
jimmy@allinenergy.org with the position title in the subject line.
All In Energy is an equal opportunity employer that values diversity. In particular, we’re
dedicated to broadening opportunities for individuals from demographic groups that are
historically underrepresented in the clean energy economy. We’re committed to building an
inclusive workplace culture where talented people of widely diverse backgrounds can thrive. We
are actively seeking people who bring diverse backgrounds and perspectives to join us in this
work.