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Business Analyst

  • Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
  • Collaborates with project sponsors to determine project scope and vision.
  • Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
  • Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Works with stakeholders and project team to prioritize collected requirements.
  • Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
  • Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
  • Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
  • Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Develops and utilizes standard templates to accurately and concisely write requirements specifications.
  • Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
  • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
  • Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
  • Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
  • Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
  • Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
  • Provides guidance and/or instruction to junior staff members.