Paid Summer Internship for Assist Attorneys with Consumer Complaint Mediation

The New York State Office of the Attorney General (OAG) is seeking an undergraduate student to serve as a student mediator for pay in the Utica Regional Office (RO). In addition to its other activities, the RO prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices, and mediates thousands of complaints each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through an informal mediation process. The student mediator is an integral part of this mediation process.

 

Student mediators act as consumer advocates in negotiating consumer complaints with merchants. Each student mediator is assigned a docket of consumer complaint files covering a broad range of consumer issues including retail sales, mail order transactions, credit transactions, telemarketing, warranty problems, home repair and automobiles.

 

·       The format of this placement is hybrid or remote. Please review the following for more information about both format options.

-  Students who are working in a hybrid placement may report to their designated workstation two or three (2-3) days per week. On the days student will be working remotely, they will need to have access to a reliable computer, a secure internet connection, a phone and a sufficiently quiet and private workspace to telework.

-  Students who are working a remote placement will telecommute for the duration of their placements. Students in this format must have access to a reliable computer, a secure internet connection, a phone and a sufficiently quiet and private workspace to telework.

·       To be eligible for a paid summer placement, applicants must be able to demonstrate they are full-time students in good academic standing as defined by their schools. Applications from students who will be starting college/university during the fall 2023 semester will not be considered.

·       Applications will be received online until April 14, 2023, and paid placement offers will be made on a rolling basis.*

·       Undergraduate students will be hired as student assistants and paid the hourly rate of $15.00.

·       Applicants must be available to meet by video conference for interviews.

 

 

 

-      You may choose to address to the Legal Recruitment Unit, 28 Liberty Street, New York, NY, 10005.

-      Indicate why you are interested in a placement with the OAG and what makes you a strong candidate.

-      Please indicate your format preference: hybrid or remote. 

2.     Resume

-      Ensure your resume is complete and current prior to submitting your application.

-      Submit only professional (i.e., supervisor or professor) references.

-      Indicate the nature and duration of your relationship to each reference.

-      Include contact information and email addresses for each reference.

-      Please note, your references will not be contacted until after you interview for the placement.

4.     Writing Sample

-  Select a sample from an assignment you prepared for school that demonstrates your ability to analyze and organize information into an effective document.

-      We recommend submitting a sample that is 5-10 pages in length.

·    Failure to submit a complete application will delay the consideration of your candidacy.

·    Please submit your application for a summer placement at least three (3) weeks prior to any deadlines that could impact your candidacy and note this in your cover letter.

·    Please allow at least three (3) weeks for your application to be processed and reviewed by the hiring bureau/regional office. You may submit an application status request by clicking here.