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Human Resources Assistant (Information Systems) GS-5

Apply through 2/7/2023 at:

This is not a remote work opportunity. Positions are located in Indianapolis, IN.


Processes a variety of personnel actions including promotions, separations, benefits elections, pay related adjustments and changes in employee data.

Extracts data from automated systems using automated reporting applications, determines the need for corrections and makes changes as necessary.

Updates and verifies information in both automated and hard copy personnel and training files in accordance with documented standards.

Receives and answers telephonic, automated and written inquiries concerning current or former employees, position records, training history, benefits information and related data, or information related to one or more aspects of basic HR operations.

Works with, and provides assistance to, other staff members and customers concerning employee and position records, training information, and the processing of personnel actions.

Provides a wide range of information concerning all aspects of the Federal Employee Health Benefits (FEHB), and Thrift Savings Plan (TSP) Program to employees concerning eligibility, enrollment, and basic features.

Performs a variety of clerical tasks as needed in execution of technical support duties.

Conditions of Employment

Must be a U.S Citizen or National

Registered for Selective Service (males born after 12-31-1959)

Suitable for federal employment

This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination


Specialized Experience:

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as performing administrative support functions in the area of Human Resources (HR). Examples of specialized experience include: inputting and/or extracting data into an automated Human Resources (HR) or compensation system, verifying and updating training, benefits or personnel and position data and records, processing a variety of personnel actions related to employment, providing basic HR information to customers.

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.


GS-05 Substitution: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience requirement.

Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement.

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education ( If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified".

Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence at the time of application. Late submissions of proof of accreditation will not be accepted. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.

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