Permits Specialist (Development Engineering)
Permits Specialist (Development Engineering)
Job ID: 106774
Full/Part Time: Full Time
CLACKAMAS COUNTY CORE VALUES
WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE.
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Individual accountability
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, February 13, 2023.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
PAY AND BENEFITS
WHAT WE OFFER (PAY & BENEFITS):
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees) and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering a variety of gym membership discounts, annual wellness fairs and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
This is a full-time (40 hours per week) County position represented by the https://dochub.clackamas.us/documents/drupal/09e8b63a-5948-47ed-bc4c-37435762f4c6.
Competitive compensation package:
Annual Salary Range: $47,442.99 - $59,658.44
Hourly Pay Rate: $22.809130 - $28.638671
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
In addition to competitive wages, Clackamas County offers an attractive benefits package and incentives for employees in regular status positions.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% Public Employees Retirement System (PERS) retirement contribution (The County currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65
• Other Retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457 Deferred Compensation Plan
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• A variety of additional optional benefits (see links below for additional information)
JOB DETAILS AND QUALIFICATIONS
• Are you passionate about helping others?
• Do you have exceptional skills in building partnerships through a commitment to providing excellent customer service?
• Do you thrive working in a team environment and are invested in team success?
• Do you have exceptional organizational skills?
• Do you have creative problem-solving skills?
• Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity?
• Are you ready to join either the Development Engineering team that operates in a fast-paced, continuously evolving environment by effectively managing and leading change and innovation?
If you answered “yes” to the questions above, please read on! We are searching for a motivated and customer service-oriented individual with strong communication and interpersonal skills to join our team as Permits Specialist at the Clackamas County Department of Transportation & Development. If selected for this position, you will serve in a key role as the first contact for the general public. Your main focus in this position will be to provide assistance in the application and issuance of Engineering permits. Another critical component of this position is informing the public of regulations that pertain to the permit process. During the permit intake process, you will also be responsible for ensuring their accuracy and completeness. You will have the opportunity to work with the ACCELA permitting system and the Development Direct/Project Dox permit review software to accomplish the critical duties of this position.
We are committed to being an exemplary team with best practices in Permits Administration, working together towards the common goal of achieving overall success of our organization. It is critical that every member of our team recognizes the vital role we play in our community, as well as understands the value a community places on responsible development, safe structures, the livability of our County and how our team satisfies that demand. To that end, we are searching for individuals, who are motivated to be positive and collaborative contributors, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations.
Required Minimum Qualifications/ Transferrable Skills:*
• A minimum of one (1) year of related experience that would provide the required knowlege and skills to perform the responsibilities of this position
• A minimum of one (1) year of experience providing excellent customer service to the public as well as to other external and internal stakeholders within various levels of an organization, including experience working with people who are experiencing extreme emotions or stress
• A minimum of one (1) years of experience writing clear and concise correspondence or letters
• A minimum of one (1) year of experience entering and retrieving data into/from a database
• A minimum of one (1) year of experience working with Microsoft products, such as Word and Excel
• Experience receiving and processing payments and balancing financial transactions
• Experience working with electronic and/or paper file management and record keeping systems
• Strong interpersonal skills that translate into the following:
• Strong communication skills, including ability to manage conflict and diffuse elevated emotions; and, explain and present complex, technical information to individuals with various level of technical knowledge and skill
• Ability to handle a wide range of situations and circumstances effectively, positively and professionally
• Ability to work well independently and within a team environment
• Ability to establish and maintain cooperative working relationships with a variety of stakeholders, including a variety of County employees, governmental officials, architects/designers, contractors, and the general public
• Strong organizational and time management skills, including ability to multitask and prioritize projects within time constraints and competing deadlines
• Strong problem-solving skills
• Strong active/reflective listening skills
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673
Preferred Special Qualifications/ Transferrable Skills:*
• Experience as a Permits Specialist, Permits Technician, or a related position in a permitting field within a jurisdictional Engineering or Public Works Department
• A minimum of one (1) year of relevant experience in the construction industry, reviewing information for compliance with various federal and/or state codes, rules, laws, and/or regulations
• A minimum of one year (1) year of experience in processing permit applications, including reviewing construction documents, site plans, and permit applications for completeness and compliance with State and County codes, ordinances, and/or regulations
• Experience determining when State or other agency permits are required before a local permit can be issued, and referring customers to the appropriate agency
• Experience identifying which plans require approvals from other state, county, or municipal organizations before submission for plan review
• Experience using an electronic plan review and permitting system, such as Accela, Project Dox, or other similar systems
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
KEY COMPETENCIES FOR SUCCESS IN THIS POSITION:
Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values).
Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and, delivering exceptional customer service.
Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first.
Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve.
Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing.
Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it.
Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace.
Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems.
Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks.
Displays Creativity and Innovation by generating new ideas and being open to others' ideas; and, takes initiative in improving services, processes, programs and products.
Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve.
Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values.
Please review the classification specification which includes the typical tasks of this position by clicking on the following link: https://public.powerdms.com/CCOR/documents/2579603.
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
Please Note: This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
ABOUT THE DEPARTMENT
The mission of the Department of Transportation and Development (DTD) is to assist citizens and businesses in creating vibrant, sustainable communities through innovative and responsive public service.
DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD.
Clackamas County only accepts online applications.
Help With Your Application:
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:firstname.lastname@example.org?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
To apply, visit https://apptrkr.com/3838196
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