Crisis Intervention Specialist
The PRS Intervention Specialist is responsible for providing intensive case management and crisis intervention services to unaccompanied children and their families. They advocate aggressively for clients to obtain all services entitled to them by community providers. The PRS Intervention Specialist develops comprehensive safety plans and treatment plans focused on concrete goals developed with the families served.
The position is expected to function effectively with moderate supervision while following the
guidelines given on procedures, along with agency, federal, and state regulatory requirements.
- Master’s degree in Human Services, Social Work, or equivalent field of study from an accredited college with clinical experience as a program requirement and two years of postgraduate direct service experience; or a Bachelor’s degree in Human Services, Social Work or an equivalent field of study from an accredited university with at least six years of clinical employment experience in the behavioral sciences.
- Licensed, or eligible for licensure;
- Bilingual in Spanish/English fluency or other common language spoken by refugee and immigrant populations, strongly preferred;
- Demonstrated knowledge of trauma impacts during child and adolescent development and have experience working within a cross cultural context;
- Excellent verbal and written communication skills;
- Must exhibit an ability to apply the principles of logic, analytics, and critical thinking with problem solving;
- Computer and typing skills sufficient to perform essential job functions;
- Demonstrate ability to work effectively on a multi-disciplinary team;
- Possess the ability to travel, as needed;
- Demonstrated clinical, therapeutic, and crisis intervention skills;
- Demonstrated experience working with unaccompanied children and families, preferred;
- Active motor vehicle license and reliable automobile with adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries, and CANS check;
- Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity. Equity, and Inclusion Commitment.
ESSENTIAL JOB RESPONSIBILITIES:
- Provide culturally and linguistically appropriate intensive clinical case management and crisis intervention services to unaccompanied children and families;
- Maintain a caseload in compliance with contract terms and agency expectations;
- Conduct home visits in accordance with contract requirements, when needed;
- Create safety plans and treatment plans according to the standards of the program;
- Provide psychoeducational information, referrals, outreach, advocacy, and support to children and families, when needed;
- Conduct regular visitation with families, as prescribed by the program, focused on family stabilization and preservation as well as additional therapeutic support;
- Refer and connect families to available resources on an on-going basis;
- Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;
- Serve clients within the entire state of the respective location, as assigned;
- Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations;
- Attend weekly meetings with site and clinical leadership to consult on cases, and to review case plan and directions;
- Participate in peer-to-peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites;
- Provide psychoeducation and support on the impact of prolonged family separation and trauma;
- Continually assess the level of need in service areas such as legal, medical, behavioral, education, healthy relationships, concrete needs, etc.;
- Educate children and families on identifying risks surrounding child exploitation, trafficking, substance abuse, physical/emotional abuse, coercion by gangs, etc.;
- Work with Case Support Worker to provide thoroughly vetted referrals to children and families;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Complete other duties as assigned;
We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.